Gregg Gries
Yaphank,New York
Summary
My education and knowledge of information systems in cyber security and cloud technologies will find effective solutions to technical issues through troubleshooting and research. I will keep up with developments in threat detection and mitigation and adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery. I am organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
MSC-NOC Night Manager
Sourcepass
Melville, NY
12.2020 - Current
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols
- Configured and maintained network backup and recovery procedures
- Troubleshot hardware and software to determine and rectify network problems
- Installed patches and performed backups, system builds and image updates
- Performed necessary maintenance to support network availability
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes
- Evaluated security measures and made recommendations to network administrator for upgrades and changes
- Performed onboarding and offboarding of employees with Active Directory and Exchange administration
- Jira administrator for all NOC employees.
Public Safety Officer
Town of Brookhaven
Farmingville, New York
05.2012 - Current
- Patrol the town of Brookhaven's parks and beaches
- Enforce Brookhaven's town code enforcement
- Assist police and other law enforcement agencies
- Dispatched to resident issues
- Traffic control for events or emergencies
- Dispatcher for public safety
- From July 2017 CSEA Treasurer for Public Safety
- Handling Finances for Union Members
- Contract Negotiations
- Handling Grievances.
Senior Deployment Technician
Electronic Payments
Calverton, New York
05.2015 - 12.2020
- Testing and shipping credit card terminals to store locations
- Inventory Manager
- Processing defective terminals
- Troubleshooting terminal issues
- Updated quality control standards, methods and procedures to meet compliance requirements
- Worked with sales rep to understand requirements and provide exceptional service
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
- Led team of 4 support staff per shift by prioritizing tasks and assigning duties
- Developed, updated and maintained database of costs and inventory of equipment
- Small projects involving angular programming.
Laser Operator
Access Direct Systems Inc
Farmingdale, New York
05.2011 - 05.2015
- Quality control of all printed materials
- Troubleshooting of industrial laser printers
- Operate and maintain laser printers
- Train new operators
- Pulled non-conforming materials from production queue and reported to supervisor for single or production-wide corrections.
Education
Bachelor of Science - Computer Information Systems
SUNY Empire State College
05.2018
Bachelor of Science - Management of Technology
SUNY Farmingdale
08.2005
Skills
- Data backups
- Technical Support
- Performance Improvements
- Network Security Management
- System Upgrades
- Troubleshooting and diagnosis
- Effective Communication
- VoIP Systems
- Firewall Management
- Active Directory knowledge
- Excel expertise
- Software Development Tools: JIRA, Confluence
Certification
- CompTIA A+, 12/2018
- CompTIA Network+, 05/2019
- CompTIA Security+, 07/2019
- CompTIA CYSA+, 01/2022
- AWS Solutions Architect, 06/2022
- Fortinet NSE 5, 6/2023
- Azure Administrator, 11/2023
- CCNA, 02/2024
Personal Information
Title: IT Analyst
Timeline
MSC-NOC Night Manager
Sourcepass
12.2020 - Current
Senior Deployment Technician
Electronic Payments
05.2015 - 12.2020
Public Safety Officer
Town of Brookhaven
05.2012 - Current
Laser Operator
Access Direct Systems Inc
05.2011 - 05.2015
Bachelor of Science - Computer Information Systems
SUNY Empire State College
Bachelor of Science - Management of Technology
SUNY Farmingdale
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