Hi, I’m
Jason Sox
Greer,SC
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 20 + years of progressive IT experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
years of professional experience
Work History
TRUNO
Network Manager
01.2017 - 09.2020
Job overview
- Secured and connected private networks at multiple sites across interstate corporate WAN.
- Managed re-platforming activities to convert desktop application to web-based application.
- Directed acquisition, installation and testing of network hardware.
- Identified departmental needs and made suggestions regarding technical direction.
- Remediated security vulnerabilities by applying provided software patches or replacing vulnerable solutions with better alternatives.
- Oversaw distribution of patches and new software releases to support network security and integrity.
- Responded to network outages and issues related to circuits, websites, vendors and telecoms.
- Provided network debugging and troubleshooting services in response to user-reported faults and malfunctions.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Diagnosed and executed resolution for network and server issues.
SAM Group, Inc.
Systems Engineer
08.2000 - 01.2017
Job overview
- Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
- Communicated status updates to affected parties when issues arose.
- Integrated Point of Sale software and hardware for Tier 1 Grocery Chains
- Managed and participated in rolling out software, hardware, and networking equipment, across multiple Tier 1 Grocery chains such as Winn-Dixie (Now Southeathern Grocers), Whole Foods, Harris Teeter, The Fresh Market, and as well as some smaller chains.
Education
Coastal Carolina University, Conway, SC
No Degree from Business Management
Greenville Technical College, Greenville, SC
No Degree from Business Management
Skills
- Network Security
- Group Policy
- Virus Protection
- Print Servers
- User Support
- Hardware Installation
- LAN Administration
- Disaster Recovery Operations
- Software Management
- Application Configuration
- Data Backups
- Switches and Routers
- Component Replacements
- Hardware and Software Monitoring
- Virtual Local Area Networks
- Network Device Monitoring
- Wireless Access Point
- Wide Area Network (WAN)
- User Training
- New Installations
- Windows Server 2003
- Operation System Software
- Network Hardware and Software Maintenance
- Hardware Virtualization
- Network Infrastructure Support
- Telecommunications Equipment
- Help Desk
- Server Systems
- LAN and WAN Configurations
- Software Deployment
- Network Applications
- Data Communications
- System Administration
- Customer Satisfaction
- File Servers
- Microsoft Active Directory
- Issue and Problem Resolution
- Communications Strategies
- Training Junior Team Members
- Issuing Tickets
- Reading Comprehension
- Onsite Support
- Project Coordination
- Network Firewall Management
- Corporate Systems
- Mobile Device Management
- IP Addressing and Subnetting
- Jack Port Activation
- Packet Loss Testing
- Workstation Maintenance
- Virtual Machine Operation
- New Technology Integration
- Cloud Management
- Remote Conferencing Support
Timeline
Network Manager
TRUNO
01.2017 - 09.2020
Systems Engineer
SAM Group, Inc.
08.2000 - 01.2017
Coastal Carolina University
No Degree from Business Management
Greenville Technical College
No Degree from Business Management
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