Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Gregg Nichols

Fulton,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

General Manager

Lakeview Lanes
08.2018 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated strong relationships with guests, vendors, and partners to ensure long-term success and loyalty.
  • Established efficient protocols by creating and implementing policies and procedures.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Licensed Funeral Director

Foster Funeral Home, Inc.
08.2016 - 08.2018
  • Maintained accurate records and documentation to ensure compliance with state regulations and industry standards.
  • Coordinated transportation logistics for funerals, including procession routes and vehicle arrangements, minimizing delays or disruptions during the events.
  • Oversaw maintenance tasks related to facility upkeep, ensuring a clean and well-presented environment conducive to mourning guests'' comfort.
  • Increased efficiency in operations by streamlining the embalming process and coordinating with various departments.

Education

Associate of Applied Science - Mortuary Science And Embalming

Hudson Valley Community College
Troy
12.1997

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Customer Relations
  • Training and Development

Affiliations

  • Rotary International

Timeline

General Manager

Lakeview Lanes
08.2018 - Current

Licensed Funeral Director

Foster Funeral Home, Inc.
08.2016 - 08.2018

Associate of Applied Science - Mortuary Science And Embalming

Hudson Valley Community College

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Gregg Nichols