Gregg S Haupert

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided training and support to new associates to help provide high-quality customer service.
• Delivered prompt service to prioritize customer needs.
• Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.