Hi, I’m
GREG N. OHNMACHT
Professional Services
San Joaquin,CA
Overview
24
years of professional experience
1
Certification
Summary
PROGRAM + PROJECT MANAGEMENT LEAD
Certified Project Management Professional (PMP) with demonstrated experience managing implementation projects across diverse technologies. Adept developing teams that maintain project scope, deadlines, and budget while delivering high quality services to customers. Core competencies include:
Program Management |Project Management | Forecasting | Leadership | Consulting |Team Building
Conflict Management | Escalation Management | Services Practice Leader | Process Improvement
Stakeholder Management | Change Management | Resource Management | Scheduling / Logistics
Work History
Veritas Technologies LLCSanta Clara, CA
Lead Principal Consulting Project Manager/Services Practice Leader
01.2007 - 01.2024
Job overview
- Managed a team of professionals responsible for successful completion of projects and programs according to scope, timeline, budget constraints and quality requirements.
- Organized team meetings to discuss progress on projects and programs while providing guidance on problem resolution techniques to ensure smooth workflow.
- Analyzed performance data to identify trends or gaps in delivery of services.
- Delivered a $1M annual revenue managing an average of 30-50 Projects.
- Developed a Project Tracking tool using OneNote and Microsoft Team's integration as part of the Project Management Office (PMO).
- Collaborated with multiple vendors to deliver successful Appliance relocation services including data migration i.e., State and Local Governments, Financial Institutions, Insurance, and High-Tech companies.
Symantec/Veritas CorporationCupertino, CA
Regional Technical Account Manager
01.2002 - 01.2007
Job overview
- Delivered critical escalation support for named accounts when standard resolution processes were unsuccessful resulting in improved customer satisfaction
- Facilitated customer sales calls for technical discussions and post-sales activities
- Provided technical and sales support to regional sales teams and partners to assist in the sales process
- Liaison across multiple business units (Support, Product Engineering, Services, & Sales) to ensure smooth transition to operations.
VERITAS SoftwarePleasanton, CA
Level 3 Technical Support Engineer
01.2000 - 01.2002
Job overview
- Authored Technical documentation for production knowledge base
- Resolved complex technical issues in a timely manner and document all activities
- Periodically communicate with customers to gather necessary information and was a single point of contact for questions
- Communicate with the product development team and escalate product issues, as necessary.
Education
DeVry University
B. S. Bachelor of Science in Computer Information Systems
Certification
- Certified Project Management Professional (PMP)
- Information Technology Infrastructure Library Foundation v2 &v3 (ITIL)
Awards
- Awards, Western Area Sales “Customer First” Award
- Team Player” Award
- Consultant of Year “Deming” Award.
Timeline
Lead Principal Consulting Project Manager/Services Practice Leader
Veritas Technologies LLC
01.2007 - 01.2024
Regional Technical Account Manager
Symantec/Veritas Corporation
01.2002 - 01.2007
Level 3 Technical Support Engineer
VERITAS Software
01.2000 - 01.2002
DeVry University
B. S. Bachelor of Science in Computer Information Systems
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