Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Manager, Consulting Services in Workday Practice
Cognizant (Formally Collaborative Solutions)
06.2019 - Current
Responsible for leading complex and multi-year Workday Student integration projects.
Develop complex Workday integration solutions to integrate with client vendors to include both real-time processing and nightly batch orchestration.
Assist other Workday integration project leads with weekly oversight to assure project efficiency.
Work closely with Engagement and Project Managers, and act as a liaison between the different functional and client teams.
Assist with sales activities, such as orals, estimations, and Statements of Work (SOWs).
Identify business needs and staff projects accordingly
Ensure the work/life balance of consultants is monitored and adjusted appropriately
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Project Snapshot:
University of Findlay
Northwest Arkansas Community College
Northcentral Technical College
Campbellsville University
Wingate University
Senior Consultant – HECNS
Sierra-Cedar
09.2015 - 06.2019
Senior Consultant working with PeopleSoft Higher Education Consulting Group
Integrated PeopleSoft with third party vendors and other internal client departments.
Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
Evaluated clients' needs and created plan of action to provide solutions.
Project Snapshot:
GIA (Gemological Institute of America)
University of Wisconsin Colleges
University of Maryland University College
University of California, Berkeley
Kentucky Community & Technical College System
Central Washington University
PeopleSoft SIS Enterprise Administrator
Maricopa Community Colleges
09.2012 - 09.2015
Responsible for managing Maricopa Community College PeopleSoft Campus Solutions development team
Responsible for managing the integration development for the Campus Solutions Upgrade of versions 8.9 and 9.0.
Responsible for managing and resolving production support issues
Managed a group of four developers
Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
Work with off-shore coordinator and development team to validate all retrofits meets or exceeds client expectations.
ORACLE Technology Consultant
Accenture
12.2011 - 07.2012
Responsible for analyzing reporting needs, document design requirements, obtain necessary approval, and supervise development and testing of new custom reports
Developed standardized reporting template, and worked with client to assure that local resources were able to support functionality
Supervise Off-Shore team in India work efforts to assure timely completion in project timeline
Introduced PeopleSoft Query and delivered training on how to use functionality as well as how to write new custom reports
Assist with the implementation of PeopleSoft Time and Labor
Enterprise Application Administrator
Maricopa Community Colleges
04.2010 - 12.2011
Worked as PeopleSoft Programmer / Analyst and responsible for developing new functional requests and supporting PeopleSoft Campus Solutions production support issues
Monitored daily logs and reports and escalated issues to system administrators to reach resolution.
Served as a subject matter expert on assigned applications, offering guidance to both technical staff and end-users alike.
Managed vendor relationships, negotiating contracts and ensuring timely delivery of support services.
Senior Systems Analyst
Arizona State University
08.2006 - 04.2010
Responsible for applying upgrades to various PeopleSoft modules and PeopleTools versions around Higher Education timelines
Developed and tested new custom interfaces and functionality using SQR, Application Engines, and Component Interfaces
Assist with numerous implementations of PeopleSoft HRMS, CRM, and Campus Solutions
Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
PeopleSoft Programmer
Salt River Pima Maricopa Indian Community
07.2005 - 08.2006
Develop complex PeopleSoft integration solutions for Human Resource module.
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Identified opportunities for process improvement, leading to a more efficient development cycle.
Business Analyst
PetSmart
07.2004 - 07.2005
Responsible for managing integration between Kronos time keeping application and PeopleSoft.
Reviewed Kronos application updates and tested new functionality to assure backwards compatibility with existing functionality.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
PeopleSoft Developer
Northern Arizona University
05.2001 - 07.2004
Support PeopleSoft SIS upgrade of version 7.9 to 8.0.
Responsible for developing custom SQR and Application Engine solutions to integrate University processes with vendor applications.
Design and develop custom solution to print university pay checks out of PeopleSoft.
Generate student mailing lists out of Oracle Database using SQL to deliver letter templates to students.
Responsible for designing and developing custom solution to print transcripts and diplomas internally out of PeopleSoft.
Collaborated with cross-functional teams to ensure seamless integration of new features.
Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
Debugged complex software issues, leading to a more stable product release.
Education
M.D. - Computer Information Management
Arizona State University
Phoenix, AZ
01.2007
Bachelor of Science - Computer and Information Systems
Northern Arizona University
Flagstaff, AZ
01.2001
Skills
Technical Expertise in Workday Integrations
Proficiency in integrating Workday with various third-party systems (HR, finance, Student), utilizing Workday Studio, Workday Web Services (WWS), and other integration tools
Project Management and Leadership
Strong leadership skills, with the ability to manage multiple integration projects simultaneously This includes overseeing project timelines, resource allocation, and ensuring successful implementation while mitigating risks and addressing any issues promptly
Stakeholder Communication and Collaboration
Exceptional communication skills, enabling effective collaboration with both technical teams and business stakeholders This ensures requirements are gathered accurately, changes are communicated clearly, and the integration aligns with business goals
Certification
Workday Integrations
Workday Studio
Workday Orchestrate
MILITARY VETERAN
United States Air Force
1994 -1998
EC-130 and C-5 Aircraft Mechanic / Crew Chief
Veteran Status
Other Protected Veteran
Timeline
Manager, Consulting Services in Workday Practice
Cognizant (Formally Collaborative Solutions)
06.2019 - Current
Senior Consultant – HECNS
Sierra-Cedar
09.2015 - 06.2019
PeopleSoft SIS Enterprise Administrator
Maricopa Community Colleges
09.2012 - 09.2015
ORACLE Technology Consultant
Accenture
12.2011 - 07.2012
Enterprise Application Administrator
Maricopa Community Colleges
04.2010 - 12.2011
Senior Systems Analyst
Arizona State University
08.2006 - 04.2010
PeopleSoft Programmer
Salt River Pima Maricopa Indian Community
07.2005 - 08.2006
Business Analyst
PetSmart
07.2004 - 07.2005
PeopleSoft Developer
Northern Arizona University
05.2001 - 07.2004
Workday Integrations
Workday Studio
Workday Orchestrate
M.D. - Computer Information Management
Arizona State University
Bachelor of Science - Computer and Information Systems
Northern Arizona University
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