Summary
Overview
Work History
Education
Skills
Timeline
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Gregori Gonzalez

Bridgeport,NY

Summary

A customer-focused leader with a successful track record of driving sales, improving customer satisfaction, and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with a firm grasp of the latest trends in the industry.

Overview

3
3
years of professional experience

Work History

Online Seller

Graphic Hoodie Hub
01.2024 - Current
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
  • Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
  • Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Handled customer issues professionally and courteously, resolving disputes fairly to protect both the business's reputation and the buyer's satisfaction.

Amazon Delivery Driver

Steadfast Logistics
04.2022 - 09.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Server

Carriage Green At Milford
03.2021 - 02.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Jonathan Law High School
Milford, CT
06.2019

Skills

  • Online platforms
  • Inventory Management
  • Pricing strategy
  • Payment Processing
  • Customer Engagement
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations

Timeline

Online Seller

Graphic Hoodie Hub
01.2024 - Current

Amazon Delivery Driver

Steadfast Logistics
04.2022 - 09.2023

Server

Carriage Green At Milford
03.2021 - 02.2022

High School Diploma -

Jonathan Law High School

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Gregori Gonzalez