Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Gregoria Ham

Gregoria Ham

Milwaukee,WI

Summary

Dedicated crew leader lends several years experience to overseeing team communication, skills management and task completion. Focused and friendly comprehension of skills to juggle stressful, deadline-driven demands. Supervisory expertise committed to delivering outstanding customer service and optimal workflows.

Overview

9
9
years of professional experience

Work History

Crew Leader

UFPI
Milwaukee, WI
09.2018 - Current
  • Generated accurate visual representations and schematics to be integrated onto water jet machines
  • Supervised and managed a team of machine operators
  • Assisted in the lifting, handling, skiving, operation, and double checking of finished products after cutting
  • Proficient in utilizing Master Cam software for creating blueprints from scratch
  • Prepared and operated high pressure water jet process to produce high quality products
  • Effectively managed the loading and unloading of materials on the jet bed
  • Utilized high pressure water to cut through a wide range of materials such as foam, plastic, paper, and metal
  • Enhanced knowledge on different foam materials, ability to operate skiving machine efficiently while following proper lifting and handling protocols.
  • Utilize blueprint reading skills to incorporate instructions accurately into water jet screen.
  • (MACH 500 3D, Water Jet Pro, MACH 2)

PSA/ Dispatch
05.2017 - 07.2018
  • Worked as a Passenger Service Agent for various airlines at Milwaukee Mitchell International Airport
  • Assisted passengers with mobility issues in transition from chairs to airline seats.
  • Assisted ticketed passengers during check-in, handling their luggage and printing boarding passes, while ensuring they possessed all necessary documentation for boarding.
  • Provided extensive support in wheelchair operations, assisting passengers from curbside pickup to the loading dock.
  • Dispatcher: To correctly view all incoming flights that require wheelchair or handheld assistance
  • Collaborated with a team of 20-30 PSA to communicate and coordinate tasks via walkie talkies, consistently meeting passenger requirements
  • Utilized a tablet device to assign and reassign work, while maintaining a balanced workload for optimal employee productivity
  • Remained prepared for unexpected situations

Neighborhood Ambassador

Jounery House
08.2016 - 04.2017
  • Assist with community events, holiday decorating, and children's events
  • Attend classes to improve keyboarding, computer knowledge, and customer service abilities
  • Greeted and welcomed international dignitaries to events, meetings and conferences.
  • Represented the Ambassador in a professional manner at all times.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.
  • Developed marketing campaigns for environmental technologies or services.

Packager

Amazon, Kenosha
02.2016 - 06.2016
  • Retrieved moving totes from conveyor belt, scanned labels, and maintained inventory records
  • Prepared boxes for shipment by packaging, labeling and recording them on an assembly line.
  • Identified and removed damaged packages from boxes
  • Applied identification labels to prepare products for shipment
  • Scanned correct labels/items and loaded shipping trucks on loading docks
  • Assisted with loading and unloading tasks as needed.
  • Followed established procedures for sorting and routing packages according to their destinations.

Packager

Usinger’s Famous Sausage
08.2015 - 01.2016
  • Seasonal Position
  • Packaged, recorded and labeled boxes on an assembly line to prepare for shipping
  • Identified and removed damaged packages from the boxes
  • Monitored production lines and fixed problems occur due to pileups and jams
  • Perpared product for shipment by packing items according to order sheets
  • Place food items and accessories in boxes
  • Place finished boxed product on pallets in correct order and wrap entire pallet with plastic wrap

Education

High School Diploma -

Bay View High School
South Milwaukee, WI
06.2015

Skills

  • Customer Service
  • Coaching and training
  • Sales
  • Data Entry
  • Commercial Cleaning
  • Ownership/ Leadership
  • Social Media Monitoring
  • Picking /Packing/Assembly
  • Organization
  • Communication
  • Microsoft Office
  • Branding
  • Preparation
  • Opening/Closing
  • Staff Support
  • New Hire Training
  • Job Planning
  • Employee Management
  • Crew Scheduling
  • Heavy Machinery Operation
  • Teamwork and Collaboration
  • Skilled in CNC Machine equipment

Timeline

Crew Leader

UFPI
09.2018 - Current

PSA/ Dispatch
05.2017 - 07.2018

Neighborhood Ambassador

Jounery House
08.2016 - 04.2017

Packager

Amazon, Kenosha
02.2016 - 06.2016

Packager

Usinger’s Famous Sausage
08.2015 - 01.2016

High School Diploma -

Bay View High School

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Gregoria Ham