Dynamic professional with a proven track record at Fort Worth ISD, excelling in customer service and attention to detail. Adept at multitasking under pressure, I have successfully trained and improved operational efficiency.
Overview
26
26
years of professional experience
Work History
Technician
Fort Worth ISD
01.2020 - Current
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Substitute
Fort Worth ISD
08.2016 - 01.2020
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
Improved student comprehension by tailoring teaching methods to individual learning styles.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Supervised lunchroom and recess activities.
Enforced school and class rules to maintain order in classroom.
Loss Prevention Specialist
Ross Dress for Less
10.2017 - 10.2019
Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
Information Specialist
City Of Fort Worth Water Department
03.2003 - 09.2013
Used database to research, gather, analyze and present data.
Assisted patrons with complex research inquiries, providing expert guidance and personalized support throughout the process.
Prepared reports by collecting, analyzing, and summarizing information.
Researched and analyzed information into briefing papers, reports and project papers.
Temp Worker
Fort Worth Water Department
12.2002 - 03.2003
Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
Learned semi-skilled and advanced work by shadowing experienced workers.
Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Assistant Manager
Taylor's
12.2000 - 05.2002
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Human Resources Representative
Seaboard Foods
11.1999 - 11.2000
Provided guidance to managers regarding employee relations issues, promoting fair treatment across all departments.
Optimized HR operations by utilizing technology solutions, such as applicant tracking systems and HRIS platforms.
Collaborated with local, state and federal agencies to secure hiring and training assistance.
Streamlined recruitment processes for faster candidate selection and onboarding.