Gregorio Velazquez
Norwalk,CA
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Shift Leader Manager
Popeyes® Louisana Kitchen
Westminster, CA
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Cashier/Cook/Team Member
Wingstop
Hawaiian Gardens, CA
12.2021 - 10.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Used POS system to enter orders, process payments, and issue receipts.
Cashier/Team Member
Burger King
08.2020 - 12.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Education
HS Diploma - undefined
El Camino High School
La Mirada, CA07.2022
Skills
- Equipment Maintenance
- Organizing Work Stations
- Heavy Lifting
- Teamwork and Collaboration
- Workplace Safety
- Customer Service
- Good Communication Skills
- Phone Inquiries
- Cash Register Systems
- Answering Customer Questions
- Food Hygiene and Safety
- Hazardous Chemicals
- Restaurant Operation
- Food Spoilage Prevention
- Safe Food Handling Practices
- Cash Handling
- Food Preparation Techniques
- Chopping Vegetables
- Proper Food Storage
- Removing Trash
- Guest Satisfaction
LANGUAGES
Spanish - Native or Bilingual
English - Native or Bilingual
Timeline
Shift Leader Manager
Popeyes® Louisana Kitchen
01.2023 - Current
Cashier/Cook/Team Member
Wingstop
12.2021 - 10.2022
Cashier/Team Member
Burger King
08.2020 - 12.2021
HS Diploma - undefined
El Camino High School