Gregorius-Rudy Adjiwanou
Indianapolis,IN
Summary
Efficient Senior Certified Pharmacy Technician with extensive knowledge of insurance protocols, medical terminology and HIPAA guidelines. Collaborates well with pharmacists to support pharmacy functions. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Express-Scripts. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Team-oriented and dedicated to collaboratively delivering exceptional patients satisfactory service.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Cigna Accredo Health Group
10.2016 - Current
- Assist day-to-day operations of fulfillment pharmacists/ leads/associates monitoring productivity and performance standards while planning and directing workflow and project assignments
- Assist in developing of programs and process improvements to enhance level of internal and external customer service provided
- Stock, label, and inventory medication to keep accurate records.
- Help establish long term planning to create initiatives that further company's overall goal.
- Provide employee training to ensure that employees are performing job responsibilities effectively
- Count, measure and compound medications following standard procedures.
- Help provide first level resolution of problems and obstacles for fulfillment and operations representatives.
- Help pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restock pharmacy shelves with current merchandise to drive consistent peripheral sales. Maintained proper drug storage procedures, prepared bottle labels.
- Provide new technicians training to ensure job performance and responsibilities effectively.
- Assist to evaluate production efficiency, analyze inefficiencies, and collaborate with leadership team on how to improve productivity.
Freelance Transcriptionist and Translator
International Language Service
07.2009 - 10.2015
- Worked as private contractor as needed on New York District Attorney or on Department of Justice court cases.
- Translated and transcribed criminal cases audio recordings from French, Ewe, and Fon onto English
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Verified accuracy of transcribed material prior to finalization.
Gallery Attendant
Metropolitan Museum Of Art
09.1998 - 09.2015
- Maintained safety and accuracy of shipments of works of art and curated collections.
- Facilitated security for high-profile personalities, movie crews, private business parties, contractors and general public within museum.
- Served as liaison for several high-profile gallery shows including Jackie Kennedy Onassis Special exhibition, Alexander McQueen Special exhibition and museum annual Costume Institute Funds Raising Galas.
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Facilitated good gallery visitor flow to enhance viewing experiences and minimize accident potential.
Clinical Assistant
Dr. Wallerson Cardiology, LLP
04.2011 - 08.2014
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Assisted patients with basic care needs.
- Collected and documented patient medical information such as blood pressure, weight, venipuncture, glucose level monitoring, prescriptions update review
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Documented vital signs and health history for patients in clinic and hospital environments
- Followed comprehensive clinical protocols to safeguard patient safety
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Prepared examination rooms and sterilization of equipment following hospital guidelines
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Prepared lab specimens for diagnostic evaluation
- Helped improve patient outcomes by educating and advising on relevant treatments and care
Education
Bachelor of Science - Health Sciences
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2022
Skills
- Problem solving
- Health Insurance Plan Knowledge
- Customer Needs Assessments
- Inventory and Supply Management
- Safety guidelines, drug storage procedures
- Organization and Prioritization
- Microsoft Office
- FDA drugs safety guidelines
- Preparing drug bottle labels
- Team collaboration
- Patient confidentiality
- Confidentiality and HIPAA
- Knowledge of medical terms
Certification
- CPhT - Certified Pharmacy Technician
Traveling, Photography, Art galleries, Sports, Language learning, Watching documentaries.
As anyone who enjoys traveling, capturing those special moments while visiting places adds an exceptional touch to the traveling experience. In addition to the latter, sports, arts, language learning all have the commonality of connecting people and watching various documentaries helps me reinforce my knowledge, enhance discovery for further learning.
Languages
French
Native or Bilingual
Spanish
Elementary
Timeline
Senior Certified Pharmacy Technician
Cigna Accredo Health Group
10.2016 - Current
Clinical Assistant
Dr. Wallerson Cardiology, LLP
04.2011 - 08.2014
Freelance Transcriptionist and Translator
International Language Service
07.2009 - 10.2015
Gallery Attendant
Metropolitan Museum Of Art
09.1998 - 09.2015
Bachelor of Science - Health Sciences
Indiana University - Purdue University Indianapolis
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