Jazmine Mar
Summary
Dedicated, experienced pharmacy professional skilled in effective communication and customer service. Proven ability to train staff, manage pharmacy operations, and enhance workflow efficiency. Seeking to leverage & lead expertise in a dynamic pharmacy environment to improve patient care and operational outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Injured Workers Pharmacy (IWP)
Andover, MA
02.2022 - Current
- Provided training and support to junior pharmacy technicians on operational procedures.
- Organized workflow within the pharmacy department by assigning tasks appropriately among staff members.
- Facilitate interviews for prospective hires.
- Develop daily schedule for pharmacy technicians
Certified Pharmacy Technician
Injured Workers Pharmacy (IWP)
Andover, MA
12.2018 - 02.2022
- Processed prescriptions accurately while adhering to pharmacy regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Billing & Retention Agent
Xfinity
Chelmsford, MA
10.2017 - 09.2018
- Assisted customers with account inquiries and retention strategies.
- Processed billing inquiries and resolved discrepancies for client accounts.
- Suggested new products or services based on individual needs identified during conversations with customers.
Pharmacy Technician
Walgreen's Pharmacy
Lowell, MA
05.2016 - 08.2018
- Assisted pharmacists in preparing and dispensing medications.
- Processed prescriptions accurately while adhering to pharmacy regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Education
High School Diploma -
Greater Lowell Technical High School
Tyngsborough, MA06-2017
Skills
- Prescription processing
- Pharmacy operations management
- Employee training
- Regulatory compliance
- Pharmacy software
- Recordkeeping and documentation
- Customer service
- Workflow organization
- Inventory management
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Staff development
- Problem-solving skills
- HIPAA compliance
- Conflict resolution
Certification
CPhT, Certified Pharmacy Technician, NHA
Timeline
Senior Certified Pharmacy Technician
Injured Workers Pharmacy (IWP)
02.2022 - Current
Certified Pharmacy Technician
Injured Workers Pharmacy (IWP)
12.2018 - 02.2022
Billing & Retention Agent
Xfinity
10.2017 - 09.2018
Pharmacy Technician
Walgreen's Pharmacy
05.2016 - 08.2018
High School Diploma -
Greater Lowell Technical High School