Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Webster

Peoria,IL

Summary

Experienced Certified Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to your company. Successful in quickly and accurately entering, billing and filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Walgreens
08.1998 - Current
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Reviewed and verified customer information and insurance provider information.
  • Optimized workflow processes to maintain accurate prescription records and ensure timely order fulfillment for patients.
  • Developed and implemented improvements to pharmacy organization system.
  • Coordinated organization and filling of more than 200 daily prescriptions in a mid-volume retail pharmacy environment
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Answered patients' questions and troubleshot prescription issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Maintained clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
  • Resolved third-party billing, computer system and customer service issues.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Supervised pharmacy technicians and coordinated day-to-day assignments.
  • Developed strong relationships with patients, leading to increased loyalty and repeat business through attentive service and prompt issue resolution

Education

Child Development

Illinois Central College
East Peoria, IL

Skills

  • Certified Pharmacy Technician (CPhT)
  • Data Entry
  • Manual and automated medication dispensing
  • Drug Inventory Control
  • Drug Classification Knowledge
  • Prescription Order Verification
  • Insurance Billing/Processing
  • Prescription Processing
  • Prescription Refill Fulfillment
  • Customer Service

Certification

PTCB CERTIFICATION

  • Licensed Pharmacy Tech State of Illinois 2024-2025

Timeline

Senior Certified Pharmacy Technician

Walgreens
08.1998 - Current

Child Development

Illinois Central College
Jennifer Webster