With over 9 years of experience as an OnBase Consultant/Developer, consistently achieving success in designing, developing, and implementing OnBase solutions and workflows. Expertise lies in automating document management and workflow processes within organizations, ensuring seamless integration with existing systems. Improved data accessibility and storage efficiency, helping companies streamline operations and enhance productivity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
OnBase Solution Consultant/Software Developer
13 Verticals
12.2022 - Current
Collaborate with business stakeholders and end-users to understand their document management needs, identify pain points, and translate them into technical specifications for OnBase solutions.
Document technical specifications, development processes, and user guides.
Design, develop, and implement OnBase applications and infrastructure, using the OnBase API, C# programming language, and other relevant tools to implement custom functionalities and integrations.
Troubleshoot and resolve technical issues related to OnBase applications.
Train and support end-users on new and existing OnBase functionalities.
OnBase Developer/Consultant
Hyland Global Partner Program
01.2022 - 10.2022
Provided consulting services with the overall objective of designing and implementing OnBase solutions for Hyland customers.
Designed and developed enterprise solutions and contributed to different phases of lifecycle development for Hyland Customers such as IMG Insurance, Boston University, working within a collaborative team environment.
Use expert-level knowledge to design and deliver high quality and well architected OnBase enterprise solutions based on customer business requirements.
OnBase Solutions Consultant/Developer
RighIT Solutions LLC.
01.2022 - 10.2022
Provided consulting services with the overall objective of designing and implementing OnBase solutions for Hyland customers
Designed and developed enterprise solutions and contributed to different phases of lifecycle development for Hyland Customers such as IMG Insurance, Boston University, working within a collaborative team environment
Use expert-level knowledge to design and deliver high quality and well architected OnBase enterprise solutions based on customer business requirements
OnBase Systems Administrator/IT Programmer Analyst
Shelby County Information Technology Services
08.2016 - 01.2022
Provided OnBase System Administrative support for over 48 agencies within Shelby County Government (Courts, Police Dept, Trustee, Finance, HR, Health, Registrar, etc)
Consulted/translated business requirements of stakeholders into logical procedures to design, build, test, and implement enterprise OnBase solutions dealing in areas of document capture, document storage, Workflow and WorkView solutions that integrate with the OnBase API scripts (C#/VB.NET)
Evaluated software products to determine compatibility with existing systems.
Detect and troubleshoot software issues, support ongoing development of OnBase ECM solutions
Install and configure server software for OnBase systems and integration tools
Develop, test, and implement (SOAP/REST) web services and APIs that read and update county ERP system data with C#.NET
Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Implemented internet and intranet applications on multiple platforms.
Resolved issues and escalated problems with knowledgeable support and quality service.
Office Systems Technician
Shelby County Assessor of Property
02.2012 - 08.2016
Company Overview: Provided Desktop Support to over 120 staff and supported the implementation of software and OS updates across roughly 150 workstations
Provided Desktop Support to over 120 staff and supported the implementation of software and OS updates across roughly 150 workstations and IT department needs
Responded to staff service requests/issues and provided resolutions for printer, ODBC and network, browser, software application and workstation issues or installations in a professional, timely, and efficient manner
Developed, implemented, and maintained inventory system for tracking office hardware and software license usage
Developed documentation and provided to train staff on usage of new business processes
Developed and maintained documentation of software installation procedures based on system requirements
Developed reports associated with data assessments, and updates to data fields within database stored procedures using SSRS
Consulted with Vendors to resolve software/hardware issues and implement new processes
Provided Desktop Support to over 120 staff and supported the implementation of software and OS updates across roughly 150 workstations
Field Technician
Avenger Engineering
06.2012 - 08.2012
Metro PCS..
Retrofit (Install of Modules/Reloading), Supporting Samsung Engineering in the LRU upgrade process
Install: new UAMA, CIMA, CICA cards & upgraded LRUS; new GPS cable from CIMA to GPS combiner; new Ethernet Backhaul cable b/t CIMA & CSR
Compiled data from network servers
Commissioning: MMBS configuration and verification; confirm connection to BSM/LSM w/ LSM Manager; provide site test report (as specified); completion of Commissioning & RF Test checklist; I&C Closeout and Handoff