GREGORY A FROILAND
Las Vegas,NV
Summary
Dynamic entrepreneur with a proven track record in building a successful online business, excelling in customer satisfaction and technical support. Leveraged strong driving skills with a clean record while managing logistics for order fulfillment. Recognized for effective communication and problem-solving abilities, consistently enhancing customer experiences and maintaining high feedback ratings.
Overview
7
7
years of professional experience
Work History
Owner
Self-employeed
Las Vegas, NV
01.2018 - Current
- Coordinated shipping of orders with third-party fulfillment services.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Identified areas of improvement by analyzing feedback from customers.
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Responded to customer complaints and disputes in a timely manner.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Composed images of products using video or still cameras, lighting equipment and editing software.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Provided technical support for buyers regarding usage of their purchased products.
- Canceled orders based on customer requests or inventory or delivery problems.
- Sourced products from vendors at competitive prices for resale on eBay.
Education
High School Diploma -
Bishop Union
Bishop, CA06-1988
Skills
Experienced driver
35 years lic CA and NV, no DUIs, no major accidents, current clean driver record for over 3 years
Driver of 17 ft to 23 ft box trucks, Safe Nest, route driver
Personable and very informative, I always provide information to the best of my knowledge to help people with their needs
Timeline
Owner
Self-employeed
01.2018 - Current
High School Diploma -
Bishop Union
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