Gregory Berry
Oklahoma City,OK
Summary
Proven expertise in equipment maintenance and customer service, demonstrated through a successful tenure at Purgason Tire Llc. Enhanced operational efficiency and client satisfaction by streamlining service processes and fostering strong relationships. Skilled in operations monitoring and quality control, consistently exceeding employer expectations without exceeding a 55-word limit. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
15
15
years of professional experience
Work History
Tire Tech\ Alignment Tech
K&S Tire
Woodward, OK
03.2020 - 10.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
Floor Hand
North Star Well Service
Woodward, OK
04.2017 - 11.2020
- Aided in pipe handling tasks, such as lifting, moving, and connecting pipes during drilling operations.
- Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site.
- Carried out general manual labor activities to aid site productivity.
- Assisted in rig-up and rig-down procedures, ensuring timely project completion.
- Showcased strong physical stamina throughout long shifts while remaining alert and focused on completing assigned tasks efficiently.
- Maintained clean, organized, hazard-free work areas for optimized site safety.
- Completed job tasks accurately under challenging weather conditions, demonstrating adaptability and resilience.
24 Hr. on Call Service Tech
Purgason Tire Llc.
Shattuck, OK
01.2008 - 03.2017
- Conducted regular follow-up calls with clients to assess satisfaction levels and identify potential areas for improvement.
- Streamlined service processes for improved response times and customer experience.
- Trained new hires on company policies, procedures, and best practices related to on-call service delivery.
- Assisted clients with diverse needs, ensuring a personalized approach to each request.
- Provided exceptional support during peak periods, ensuring adequate coverage and prompt assistance for all clients.
- Built strong rapport with clients through consistent professionalism, empathy, and understanding of their unique challenges and requirements.
- Maintained detailed records of client interactions and service requests for future reference and quality assurance purposes.
- Leveraged industry knowledge to provide expert guidance and recommendations tailored specifically to each client''s situation or issue at hand.
Education
3-G Welding Cert. Intrnational - Welding, Mig, And Flux
Metro Tech Welding
Oklahoma City, OK06.2024
GED -
FT.supply High School
Ft. Supply Ok03.2013
Skills
- Operations Monitoring
- Quality Control
- Equipment Repair
- Issue Analysis
- Customer Service
- Component Replacement
- Equipment Maintenance
- Cost Control
bible studies ,family outings, golf, fishing
deep discusion and break down of the holy scriptures, family orientated and loyal,bogy, golfer, but competetive, and love to bass fish.
Timeline
Tire Tech\ Alignment Tech
K&S Tire
03.2020 - 10.2022
Floor Hand
North Star Well Service
04.2017 - 11.2020
24 Hr. on Call Service Tech
Purgason Tire Llc.
01.2008 - 03.2017
3-G Welding Cert. Intrnational - Welding, Mig, And Flux
Metro Tech Welding
GED -
FT.supply High School