Gregory Berumen
Billings,MT
Summary
Dynamic Produce Manager with a proven track record at Albertsons, enhancing customer satisfaction and reducing waste through expert inventory management. Skilled in retail management and customer service, I excel in mentoring teams and implementing effective purchasing plans. Achieved notable shrinkage reduction, demonstrating a blend of analytical prowess and a positive, team-oriented approach.
Overview
28
28
years of professional experience
Work History
Produce Manager
Albertsons
03.1993 - 06.2021
- Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
- Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
- Reduced waste and shrinkage by implementing proper inventory management techniques.
- Enhanced customer satisfaction by providing exceptional product quality and freshness.
- Maintained accurate records of employee schedules, time-off requests, payroll submissions for efficient workforce management.
- Coached and mentored new team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
Education
High School Diploma -
Billings West High School
Billings, MTSkills
- Customer service
- Retail management experience
- Retail inventory management
- Inventory counting
- Stock rotation
- Purchasing and planning
- Ordering procedures
- Department supervision
- Positive attitude
- Teamwork
Timeline
Produce Manager
Albertsons
03.1993 - 06.2021
High School Diploma -
Billings West High School
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