Gregory Bohman

· Led customer service and Medicare sales teams, enhancing productivity levels.

· Mentored agents, boosting performance to meet key objectives.

· Held regular meetings for goal alignment and expectation clarification.

· Helped Create Pre-Enrollment Specialist position to improve workflow efficiency.

· Organized pre-licensing workshops, ensuring agent readiness.

· Participated in recruiting domestic and international agents.

• Managed daily operations of exotic animal care and habitat maintenance.
• Coordinated educational programs about exotic reptiles.
• Hosted special events to entertain and educate the public about reptiles.

• Supervised daily operations, ensuring efficient package handling and delivery processes.
• Resolved customer inquiries and issues regarding shipping and delivery services promptly.
• Directed team of 10 to 15 employees, maintaining operational efficiency and service quality.
• Recruited and trained new employees to meet job requirements and enhance team capabilities.