Gregory Carter
Lawrenceville,GA
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
12
12
years of professional experience
Work History
SENIOR PROJECT MANAGER
AMDOCS
Atlanta, GA.
09.2021 - 12.2021
- Worked on the AT&T account. Scope was to migrate or move low impact applications from physical systems at AT&T's data center to the cloud (Azure).
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Managed several projects concurrently and to exemplary standards and had very clear delivery focus and be adept at managing change.
- Responsibly for all areas of project management including managing deliverables of partners, managing remote teams of Software Developers, coordinating deliveries and integration of deliverables from different teams, controlling quality of solution, interfacing with customer, and involved in post-deployment trouble shooting and management of customer expectations if issues arise.
- Closely collaborated with project members to identify and quickly address problems.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
SENIOR PROJECT MANAGER - CONTINIOUS IMPROVEMENT
IHG - InterContinental Hotels Group
Atlanta, GA
05.2019 - 03.2020
- Oversaw delivery of one more approved Continuous Improvement projects from initiation to closure, with varying level of responsibility / involvement, depending on project ownership.
- Worked with business stakeholders to identify and qualify potential Continuous Improvement activities within their areas of responsibility.
- Built business case and presented opportunities for approval to business stakeholders.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
- Engaged key stakeholders to report on progress and obtain updates.
- Continually communicate updates on project statuses and issues to VP of Continuous Improvement, via regular communications and status reports.
- Regularly interface with the Robotics & Cognitive Automation team to identify / scope Continuous Improvement opportunities.
- Definition and prioritization of Continuous Improvement roadmap.
- Delivered presentations related to strategic roadmap development and execution to executive sponsors and EC members.
SENIOR PROJECT MANAGER - GLOBAL CORP FINANCE
IHG - InterContinental Hotels Group
Atlanta, GA
04.2008 - 05.2019
- Gathered project requirements through interactions, meetings and walkthrough with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Partnered with IT, business development and operations leadership to develop robust financial business plan with detailed benchmarks and action plans.
- Recorded all project costs and expenses and aligned with project budget.
- Participated in governance / portfolio meetings and provide information/support to business planning
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Closely collaborated with project members to identify and quickly address problems.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Produced reports and updated customers and senior leaders on progress and roadblocks.
- Communicated project plans and progress to key stakeholders and project contributors.
- Evaluate, recommend, and implemented process improvements to improve project workflow and more effective delivery including initiating reviews of post program and post project evaluation reports and benefits to ensure strategic goals have been met.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Education
Bachelor of Science - Environmental Science
Virginia Tech
Blacksburg, VAAssociate of Science - Environmental Science
Mountain Empire Community College
Big Stone Gap, VASkills
- Project Scheduling
- Client liaison
- Written Communication
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- Multitasking Abilities
- MS Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SENIOR PROJECT MANAGER
AMDOCS
09.2021 - 12.2021
SENIOR PROJECT MANAGER - CONTINIOUS IMPROVEMENT
IHG - InterContinental Hotels Group
05.2019 - 03.2020
SENIOR PROJECT MANAGER - GLOBAL CORP FINANCE
IHG - InterContinental Hotels Group
04.2008 - 05.2019
Bachelor of Science - Environmental Science
Virginia Tech
Associate of Science - Environmental Science
Mountain Empire Community College
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