Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gregory Crew

Sterling,VA

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CONSULTANT/BUSINESS ANALYST

Cognizant Healthcare Technology Solutions
09.2019 - Current
  • Facilitated stakeholder buy-in through effective communication of strategic plans, resulting in successful implementation of proposed initiatives.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Engage clients educating them on product features and benefits, demonstrating product operations, and providing strategies to prevent problems and improve performance
  • Actively engage with stakeholders from both business and IT groups to gain alignment on approach and prioritization of technology strategy establishing trust-based working relationships across all organizational levels
  • Partner with business to make technology decisions that deliver significant impact, and collaborate to develop achievable goals and objectives
  • Function as lead to other consultants with the purpose of monitoring progress, identifying challenges, and providing guidance to team and management to facilitate project success
  • Responsible for overseeing the life cycle of products and user stories in the Agile methodology
  • Identified skill gaps among team members and provided appropriate training resources for continuous professional development.

BUSINESS ANALYST TRAINEE PROGRAM

Revature
07.2019 - 09.2019
  • Learn and practice skills necessary to perform Business Analysis including but not limited to: Business Fundamentals, Software Fundamentals, Project Management Fundamentals, Enterprise Analysis, Business Analysis Planning, and Requirement Documentation and Modeling
  • Successfully completed the program resulting in job placement with Cognizant.

TUTOR COORDINATOR/COLLEGE AND CAREER COACH

South Arkansas Community College
08.2016 - 07.2019
  • Built trusting relationships with students, faculty, and administrators through active listening, empathy, and genuine concern for their well-being and success.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Train and monitor hired personnel in multiple academic and communicative areas
  • Collaborated with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Education

Master of Business Administration -

Southern Arkansas University
Magnolia, AR
05.2018

Bachelor of Science in Accountancy -

Missouri State University
Springfield, MO
05.2016

Skills

  • Workflow Analysis
  • Forecasting and planning
  • Customer Targeting
  • Project Analysis
  • Requirements Gathering
  • Project Leadership
  • Project Management
  • Software development life cycle
  • Requirements Analysis
  • Investigative Approach
  • Stakeholder Communication
  • Business Analysis
  • Business Planning
  • Systems Analysis
  • Stakeholder Management
  • User Acceptance Testing

Certification

  • Registered Financial Agent
  • Microsoft Office Specialist Certification: Word, Excel, PowerPoint

Timeline

CONSULTANT/BUSINESS ANALYST

Cognizant Healthcare Technology Solutions
09.2019 - Current

BUSINESS ANALYST TRAINEE PROGRAM

Revature
07.2019 - 09.2019

TUTOR COORDINATOR/COLLEGE AND CAREER COACH

South Arkansas Community College
08.2016 - 07.2019

Master of Business Administration -

Southern Arkansas University

Bachelor of Science in Accountancy -

Missouri State University

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Gregory Crew