Gregory Dayes
Fayetteville,GA
Summary
Accomplished professional with extensive experience in the US Navy, recognized for driving operational improvements and solving complex problems. Proven ability to forge strong relationships with key decision-makers, customers, and team members to advance organizational objectives. Expertise in logistics coordination, schedule management, and resource allocation through advanced dispatch software, ensuring meticulous record-keeping and reducing errors. Demonstrated reliability in high-pressure environments, consistently prioritizing efficiency and delivering results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dispatcher
Grady Memorial Hospital
10.2024 - Current
- Excelled in multitasking to manage a high call volume with professionalism and efficiency.
- Trained new dispatchers on company protocols, software systems, and effective communication techniques for better team performance.
- Streamlined the information-sharing process with external agencies such as the police department during collaborative operations.
- Conducted regular audits of dispatcher call logs to identify areas for improvement in response times, and the accuracy of information relayed to officers.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues, and seamless shift transitions.
- Improved communication between security teams by implementing a standardized radio protocol for incident reporting.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Created monthly safety performance metrics that enabled management to assess progress toward achieving goals.
Supply Chain Specialist
US Navy
07.2017 - 10.2024
- Worked with suppliers to manage schedules, specifications and quality compliance.
- Prepared purchase orders and sent copies to suppliers and to the departments originating requests.
- Converted approved requisitions into purchase orders for issuance to vendors. knowledge of best practices to track inventory and retain accountability for projects worth $5Mil.
- Conducted workplace inspections to identify potential hazards, investigated accidents, and reported findings.
- Identified cost-saving measures through vendor negotiations and alternative sourcing options.
- Managed inventory levels to ensure the timely availability of goods while minimizing excess stock.
- Analyzed data from multiple sources to identify areas of improvement in the supply chain process.
Human Resources Assistant
US Navy
03.2010 - 07.2017
- Efficiently managed files for a department of 50 personnel, maintaining confidentiality while keeping records up-to-date and organized.
- Packaged new hire packets and materials for distribution to newly hired employees.
- Cultivated a positive work environment through recognition programs and team-building initiatives.
- Resolved conflicts between coworkers using mediation techniques when necessary.
- Organized new employee orientation schedules for new hires.
- Processed, verified, and maintained personnel-related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
- Prepared badges, passes, and identification cards, and performed other security-related duties.
Education
Bachelor of Arts (B.A.) - Business Administration, Management of Technology
Grand Canyon University
AZ11-2020
Associate in Science (A.S.) - Human Resources, Management
Coastline Community College
CA11-2017
Skills
- Human resources assistance
- Regulatory compliance enforcement
- Performance Assessment
- Effective Planning
- Conflict Management
- Inventory Management
- Data Entry
- Customer Service
- Microsoft Suite
- Data Security
- Cost Reduction Strategies
- Dispatch coordination
Certification
HIPAA Certification, US Navy, 2023-01-01
Timeline
Dispatcher
Grady Memorial Hospital
10.2024 - Current
Supply Chain Specialist
US Navy
07.2017 - 10.2024
Human Resources Assistant
US Navy
03.2010 - 07.2017
Associate in Science (A.S.) - Human Resources, Management
Coastline Community College
Bachelor of Arts (B.A.) - Business Administration, Management of Technology
Grand Canyon University