Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
12
12
years of professional experience
Work History
Crew Member / Cashier
Racetrac
12.2023 - 05.2024
Processed customer transactions accurately using cash register ( POS System) while providing excellent customer service by addressing inquiries, resolving issues, and promoting loyalty programs.
Crew Member / Drive-thru
Wendy's
02.2023 - 12.2023
Take orders in the drive-thru, handle cash and provide general customer service
Perform daily store cleaning duties, keep my area stocked and ready for a rush.
Packaging Line Operator
Butterball LLC
09.2022 - 12.2022
Sealing turkeys into bags on rotamatic machine; weighing, tagging, and netting packaged turkeys
Train to proficiency to rotate through jobs and perform multiple tasks within the department; perform any job in the department at the supervisor's discretion.
Financial Services Associate
Amscot
11.2021 - 09.2022
Process customer financial transactions and assist customers with questions regarding their account or company products / services through exceptional customer service
Assist Leader and Assistant Leader in the daily functioning of branch office
Provide customers with financial services, which include accurately providing check cashing, payday advances, money orders and processing money transfers through effective and efficient customer service
Maintain the highest degree of professionalism, integrity, enthusiasm and efficiency according to company standards and policies.
Quality Assurance
Behr Paint Company
01.2021 - 06.2021
Inspected all inbound shipments of materials to ensure it met or exceeded company standards
Assisted warehouse manager with any and all duties of the warehouse such as receiving paperwork, verifying quantity of shipments, operating various forklifts and training new hire employees
Worked with inventory manager with cycle counting and annual inventory checks.
Quality Assurance
Alliance Workforce
02.2019 - 01.2021
Inspect all inbound shipments to ensure it met or exceeded company expectations.
Participated in quality assurance initiatives aimed at improving overall case management performance metrics.
Implemented quality assurance measures throughout project lifecycles, resulting in consistently high-quality deliverables.
Consistently exceeded performance targets set by management regarding quality assurance metrics.
Customer Service Associate (CSA)
Circle K
12.2019 - 10.2020
Worked as a cashier assisting customers, restock shelves and cleaning duties both inside and outside of the store.
Driver
MV Transportation
01.2016 - 10.2018
Provided safe transportation for senior citizens, developmentally disabled and wheelchair passengers to and from scheduled appointments
Instructed drivers on proper procedures for operating company vehicles, shifting gears and backing up trailers
Evaluated students' performance and issued progress reports
Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
General Agent
Kelly Services
09.2015 - 01.2016
Unloaded cargo with belt loader or Spudnik Potato Piler, maintaining clean, safe and organized warehouse areas
Relayed communications to equipment operators and helped attach special pieces
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
Sustained safety protocols by observing proper and safe usage of equipment and materials
Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
Warehouse Associate
LM Windpower
04.2013 - 05.2015
Unloaded trucks and confirm quantity with warehouse lead, placard materials and put them in proper locations in the warehouse
Rotated inventory by following 'first in, first out' approach to keep shelves organized and well-stocked
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
Resupplied various departments with proper materials.
Customer Service Associate
Amazon
10.2012 - 01.2013
Consulted with customers via phone to determine best methods to resolve service and billing concerns
Maintained revenue streams by exhausting every option before offering refunds
Reviewed account and service histories to identify trends and issues to determine potential solutions.
General Agent
Express Employment Pro
01.2012 - 10.2012
Contracted to work at LM Windpower as a moulder, building windmill blades, working with fiberglass following work instruction provided by supervisor.