Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Dennis

Seminole,FL

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

12
12
years of professional experience

Work History

Crew Member / Cashier

Racetrac
12.2023 - 05.2024
  • Processed customer transactions accurately using cash register ( POS System) while providing excellent customer service by addressing inquiries, resolving issues, and promoting loyalty programs.

Crew Member / Drive-thru

Wendy's
02.2023 - 12.2023
  • Take orders in the drive-thru, handle cash and provide general customer service
  • Perform daily store cleaning duties, keep my area stocked and ready for a rush.

Packaging Line Operator

Butterball LLC
09.2022 - 12.2022
  • Sealing turkeys into bags on rotamatic machine; weighing, tagging, and netting packaged turkeys
  • Train to proficiency to rotate through jobs and perform multiple tasks within the department; perform any job in the department at the supervisor's discretion.

Financial Services Associate

Amscot
11.2021 - 09.2022
  • Process customer financial transactions and assist customers with questions regarding their account or company products / services through exceptional customer service
  • Assist Leader and Assistant Leader in the daily functioning of branch office
  • Provide customers with financial services, which include accurately providing check cashing, payday advances, money orders and processing money transfers through effective and efficient customer service
  • Maintain the highest degree of professionalism, integrity, enthusiasm and efficiency according to company standards and policies.

Quality Assurance

Behr Paint Company
01.2021 - 06.2021
  • Inspected all inbound shipments of materials to ensure it met or exceeded company standards
  • Assisted warehouse manager with any and all duties of the warehouse such as receiving paperwork, verifying quantity of shipments, operating various forklifts and training new hire employees
  • Worked with inventory manager with cycle counting and annual inventory checks.

Quality Assurance

Alliance Workforce
02.2019 - 01.2021
  • Inspect all inbound shipments to ensure it met or exceeded company expectations.
  • Participated in quality assurance initiatives aimed at improving overall case management performance metrics.
  • Implemented quality assurance measures throughout project lifecycles, resulting in consistently high-quality deliverables.
  • Consistently exceeded performance targets set by management regarding quality assurance metrics.

Customer Service Associate (CSA)

Circle K
12.2019 - 10.2020
  • Worked as a cashier assisting customers, restock shelves and cleaning duties both inside and outside of the store.

Driver

MV Transportation
01.2016 - 10.2018
  • Provided safe transportation for senior citizens, developmentally disabled and wheelchair passengers to and from scheduled appointments
  • Instructed drivers on proper procedures for operating company vehicles, shifting gears and backing up trailers
  • Evaluated students' performance and issued progress reports
  • Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.

General Agent

Kelly Services
09.2015 - 01.2016
  • Unloaded cargo with belt loader or Spudnik Potato Piler, maintaining clean, safe and organized warehouse areas
  • Relayed communications to equipment operators and helped attach special pieces
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
  • Sustained safety protocols by observing proper and safe usage of equipment and materials
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together.

Warehouse Associate

LM Windpower
04.2013 - 05.2015
  • Unloaded trucks and confirm quantity with warehouse lead, placard materials and put them in proper locations in the warehouse
  • Rotated inventory by following 'first in, first out' approach to keep shelves organized and well-stocked
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
  • Resupplied various departments with proper materials.

Customer Service Associate

Amazon
10.2012 - 01.2013
  • Consulted with customers via phone to determine best methods to resolve service and billing concerns
  • Maintained revenue streams by exhausting every option before offering refunds
  • Reviewed account and service histories to identify trends and issues to determine potential solutions.

General Agent

Express Employment Pro
01.2012 - 10.2012
  • Contracted to work at LM Windpower as a moulder, building windmill blades, working with fiberglass following work instruction provided by supervisor.

Education

GED -

Central High School
Grand Forks, ND

Skills

  • Customer Service
  • Cash Handling
  • Teamwork and Collaboration
  • Time Management

Timeline

Crew Member / Cashier

Racetrac
12.2023 - 05.2024

Crew Member / Drive-thru

Wendy's
02.2023 - 12.2023

Packaging Line Operator

Butterball LLC
09.2022 - 12.2022

Financial Services Associate

Amscot
11.2021 - 09.2022

Quality Assurance

Behr Paint Company
01.2021 - 06.2021

Customer Service Associate (CSA)

Circle K
12.2019 - 10.2020

Quality Assurance

Alliance Workforce
02.2019 - 01.2021

Driver

MV Transportation
01.2016 - 10.2018

General Agent

Kelly Services
09.2015 - 01.2016

Warehouse Associate

LM Windpower
04.2013 - 05.2015

Customer Service Associate

Amazon
10.2012 - 01.2013

General Agent

Express Employment Pro
01.2012 - 10.2012

GED -

Central High School
Gregory Dennis