Summary
Overview
Work History
Education
Skills
Military
Timeline
Generic

Gregory Ergle

Lebanon,MO

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

29
29
years of professional experience

Work History

Area Manager of Operations

Mazzio's
Lebanon, MO
10.2019 - Current
  • Participated in strategic planning sessions aimed at improving operational efficiency across all areas of the business.
  • Developed strategies to improve customer service, reduce costs and increase efficiency of operations.
  • Implemented process improvements to optimize productivity, reduce costs and enhance customer service levels.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved conflicts between departments by providing clear direction on tasks or duties.

General Manager

Mazzio's
Lebanon, MO
06.1996 - 10.2019
  • Administered employee discipline through verbal and written warnings.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on duties, policies and procedures.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Created schedules and monitored payroll to remain within budget.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Education

High School Diploma -

Pleasant Valley High School
Pleasant Valley, IA
05-1998

Skills

  • Staffing oversight
  • Supervisory role background
  • Forecasting
  • Budgets
  • Staff supervision
  • Customer and vendor relations
  • Inventory monitoring
  • Workforce planning

Military

  • Served in the Army Reserves from from November 1989 - September 1996

Timeline

Area Manager of Operations

Mazzio's
10.2019 - Current

General Manager

Mazzio's
06.1996 - 10.2019

High School Diploma -

Pleasant Valley High School

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Gregory Ergle