Gregory Ford
Management
Chattanooga,TN
Summary
Dedicated professional with a focus on safety training and team development. Experienced in monitoring workflow processes and resolving operational issues. Ready to contribute to organizational growth through effective communication and employee engagement.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
FedEx
Chattanooga, Tennessee
04.2024 - Current
- Supervised daily operations ensuring efficient package handling and distribution.
- Educated new team members on safety protocols and standard operating procedures.
- Monitored workflow processes to identify and resolve operational issues promptly.
- Implemented quality control measures to enhance service delivery standards.
Operations Manager
FedEx:Ground
Olive Branch, Mississippi
04.2021 - 08.2023
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Built strong operational teams to meet process and productivity demands.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Project Team Supervisor
Best Buy Inc
Memphis, Tennessee
03.2018 - 04.2019
- Managed project timelines and deliverables for retail initiatives.
- Developed project documentation for tracking progress and changes.
- Coordinated workflow between team members by organizing documentation, communications and collateral.
- Provided guidance and support to team members in the completion of assigned tasks.
Education
Bachelor of Arts - Business Administration And Management
University of Memphis
Memphis, TN12-2014
Skills
- Workflow optimization
- Quality control
- Safety training
- Process improvement
- Package handling
- Employee supervision
- Problem solving
- Effective communication
- Leadership development
- Employee engagement
- Project planning
- Logistics management
References
References available upon request.
Accomplishments
2 Bravo Zulus
Timeline
Operations Supervisor
FedEx
04.2024 - Current
Operations Manager
FedEx:Ground
04.2021 - 08.2023
Project Team Supervisor
Best Buy Inc
03.2018 - 04.2019
Bachelor of Arts - Business Administration And Management
University of Memphis
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