
Director-level leader in account management and customer success with over 14 years of experience in post-sale revenue, renewals, and expansion within solar and AI-driven SaaS sectors. Demonstrated ability to manage strategic accounts and drive customer value through effective adoption and optimization of AI-generated proposal software. Proven track record in scaling account teams, reducing churn, and increasing annual recurring revenue (ARR) while aligning sales, product, and operations. Experienced in enhancing brand image and customer engagement to boost revenue, with strong collaboration skills across diverse teams and industry professionals.