Gregory Geneux
Tarpon Springs,FL
Summary
Results-driven Service Manager known for exceptional productivity and efficient task completion. Specialize in customer relationship management, operational leadership, and process optimization to enhance service delivery. Excel in communication, problem-solving, and team collaboration, ensuring smooth operations and high customer satisfaction levels.
Overview
41
41
years of professional experience
Work History
Service Manager
Schindler Elevator Cprperation
Tampa, FL
03.2011 - Current
- Manage operations for 34 employees within the Service and Repair departments.
- Manage the P&L for both departments
- Verify and approve weekly payroll.
- Review all service and repair work tickets to manage accounts, call back, and extra work orders.
- Coordinate with the Sales department to review and survey potential new accounts and surveys for extra work orders
- Procure parts for both departments and stock
- Assure safety standards, policies and procedures are adhered to in the field and vehicle settings
- perform periodic safety training
Service Manager
ThyssenKrupp Elevator
Tampa, FL
11.2008 - 03.2011
- Manage operations for 26 employees within the Service and Repair departments.
- Manage the P&L for both departments
- Verify and approve weekly payroll.
- Review all service and repair work tickets to manage accounts, call back, and extra work orders.
- Coordinate with the Sales department to review and survey potential new accounts and surveys for extra work orders
- Procure parts for both departments and stock
- Assure safety standards, policies and procedures are adhered to in the field and vehicle settings
- perform periodic safety training
Service Superintendent
General elevator corp
Clearwater, FL
02.2002 - 11.2008
- Manage operations for 19 employees within the Service and Repair departments.
- Manage the P&L for both departments
- Verify and approve weekly payroll.
- Review all service and repair work tickets to manage accounts, call back, and extra work orders.
- Coordinate with the Sales department to review and survey potential new accounts and surveys for extra work orders
- Procure parts for both departments and stock
- Assure safety standards, policies and procedures are adhered to in the field and vehicle settings
- perform periodic safety training
Elevator Mechanic
IUEC Local 1
New York City, NY
02.1984 - 02.2001
- Started as an apprentice completed
- attended IUEC/NEIP training program and successfully completed Mechanics exam.
- worked as helper in Construction and Modernization
- Worked as a Mechanic in the Service, Modernization and Repair departments
- Worked as an Adjuster in the Modernization department
Education
Mechanic - Elevator And Escalator Installation And Maintenanc
NEIP
New York, NY09-1988
Associate of Arts - Business Administration And Management
New York University
New York, NY06-1986
Some College (No Degree) - Applied Mechanics
New York Mechanical Institute
New York, NYSkills
- Customer Service Management
- Goal Setting
- Budget Control
- Workplace Safety
- Strategic business planning
- Service Quality Management
Timeline
Service Manager
Schindler Elevator Cprperation
03.2011 - Current
Service Manager
ThyssenKrupp Elevator
11.2008 - 03.2011
Service Superintendent
General elevator corp
02.2002 - 11.2008
Elevator Mechanic
IUEC Local 1
02.1984 - 02.2001
Mechanic - Elevator And Escalator Installation And Maintenanc
NEIP
Associate of Arts - Business Administration And Management
New York University
Some College (No Degree) - Applied Mechanics
New York Mechanical Institute
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