Gregory George

• Conducted regular maintenance and repairs on cable and internet equipment to ensure optimal performance.
• Diagnosed technical issues using advanced troubleshooting tools to restore service efficiently.
• Trained new technicians on safety protocols and maintenance procedures for various systems.
• Part of an on-call rotation to provide 24/7 to resolve outages quickly and assist technicians particular service issues.

• Diagnosed and resolved technical issues in cable and internet services to ensure customer satisfaction.
• Installed and maintained telecommunications equipment, enhancing service reliability and performance.
• Trained junior technicians on best practices for troubleshooting and equipment handling.
• Managed inventory of tools and replacement parts to streamline service operations and reduce delays.

Installer of Cable and Internet services.

Was part of an on-call rotation to provide 7 day a week coverage for customer issues

• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Operated hand tools and power equipment according to company safety procedures.

• Oversaw daily operations to ensure optimal service delivery and customer satisfaction.
• Trained and mentored staff on tire installation processes and safety protocols.
• Implemented inventory management systems to enhance stock accuracy and availability.
• Coordinated scheduling for service appointments, maximizing productivity across teams.
• Cultivated relationships with suppliers to negotiate favorable terms and maintain quality standards.

• Led daily operations ensuring efficient service delivery and customer satisfaction.
• Developed team training programs enhancing staff performance and operational knowledge.
• Oversaw inventory management systems optimizing stock levels and reducing waste.
• Analyzed sales data identifying trends to inform strategic decision-making and promotions.
• My store was chosen as a new-hire training facility for their first 2 months of service based on our successful operation.
• Encouraged promotion from within to turn out future store managers.