Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Goncalves

Brightwaters

Summary

Dynamic professional with a proven track record at Groberimbey, excelling in client relations and customer assistance. Demonstrated resilience under pressure while consistently exceeding sales targets and fostering trust through exceptional service. Skilled in technical support, I effectively managed policy renewals, enhancing client satisfaction and loyalty.

Overview

22
22
years of professional experience

Work History

Maintenance Crew Member

LVIS
01.2025 - 07.2025
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.

Insurance Agent

Groberimbey
07.2008 - 01.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.

Sales Manager

Club Agency
01.2004 - 07.2009
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Education

Computer And Information Sciences

Franklin Pierce University
Rindge
01-2002

High School Diploma -

Lasalle Military Academy
Oakdale, NY
01-1997

Skills

  • Client relations
  • Customer assistance
  • Technical support
  • Resilience under pressure

Timeline

Maintenance Crew Member

LVIS
01.2025 - 07.2025

Insurance Agent

Groberimbey
07.2008 - 01.2024

Sales Manager

Club Agency
01.2004 - 07.2009

Computer And Information Sciences

Franklin Pierce University

High School Diploma -

Lasalle Military Academy

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Gregory Goncalves