Gregory Grams
Waco
Summary
Dynamic professional with a strong customer service focus and proven experience at Christian Brothers Automotive. Expert in service planning and Automotive Repair, enhancing workflow efficiency and service standards. Recognized for cultivating customer relationships and optimizing inventory management, driving brand loyalty and operational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Service Manager
Christian Brothers Automotive
01.2012 - Current
- Coordinated service department operations to enhance workflow efficiency.
- Oversaw inventory management processes to maintain optimal stock levels.
- Implemented quality control measures to uphold service standards and accuracy.
- Assist techicians with diagnostic and repair of vehicles.
Walmart Sales Associate
Walmart
02.2010 - 01.2012
- Cultivated strong customer relationships to enhance sales and promote brand loyalty.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Demonstrated product knowledge to educate customers and drive informed purchasing decisions.
- Collaborated with team members to create visually appealing merchandising displays that attract customers.
Education
Associate of Arts - Dual Degree Diesel Repair And Small Engine Repair
Texas State Technical College
Waco, TX05-2011
Skills
- Customer service focus
- Staff training and development
- Service planning
- Schedule coordination
- Diagnosis and repair of Automotive Vehicles
Certification
ASE Certified in Suspension, Air conditioning, and Brakes and Auto maintenence and light repair.
Timeline
Assistant Service Manager
Christian Brothers Automotive
01.2012 - Current
Walmart Sales Associate
Walmart
02.2010 - 01.2012
Associate of Arts - Dual Degree Diesel Repair And Small Engine Repair
Texas State Technical College