Gregory Gribble
Perkins
Summary
Procurement professional with extensive experience in vendor management and purchase order processing. Proven ability to enhance operational efficiency and secure competitive pricing. Strong time management skills and a commitment to driving results and building vendor relationships.
Overview
26
26
years of professional experience
Work History
Procurement Coordinator II
Loves Travel Stops Corporate
Oklahoma City
04.2024 - Current
- Promoted to procurement coordinator in 2024.
- Processed quotes and purchase orders for over 700 Love's stores, restaurants, tire shops, and corporate accounts.
- Collaborated with over 50 vendors to secure competitive pricing.
- Created and processed complex purchase orders for IT contracts and equipment, supporting operational needs and vendor relationships.
- Resolved VIM requests from AP, facilitating timely closure of purchase orders.
- Managed 200+ weekly cases for goods and services in Salesforce, ensuring accurate tracking and fulfillment.
- Utilized Ariba and online vendor platforms including Amazon and Grainger.
Restaurant Pricing Support (Analyst)
Loves Travel Stop Corporate
01.2022 - Current
- Certified professional in PAR Brink and Data Central for enhanced inventory management.
- Facilitated migration of over 600 stores to PAR Data Central's item-level inventory system.
- Contributed to successful conversion of five concepts across 200 stores from EDM (Xpient) to PAR ahead of schedule.
- Utilized ServiceNow and Salesforce to resolve menu and register content discrepancies, enhancing data accuracy.
- Administered content for SAP PAR, UberEats, EDM (Xpient), and digital menu boards for 14 restaurant concepts, ensuring consistency across platforms.
- Managed setup of promotions, price increases, count sheets, and inventory/vendor updates.
- Troubleshot menu inventory and POS content issues via Bomgar, improving system reliability.
- Resolved over 400 cases from May 2022 to December 2022, and over 500 cases in 2023.
Customer Consultant
Progressive Insurance
Remote
01.2022 - 05.2022
- Resolved complex state-specific insurance policy and billing issues for customers, enhancing overall customer satisfaction.
- Resolved customer complaints effectively to enhance satisfaction levels.
- Assisted customers with policy inquiries and claims processes.
- Educated clients about coverage options and benefits of insurance products.
Operations Administrator
Ethan Allen
Oklahoma City
09.2021 - 01.2022
- Managed accounts payable, bank deposits, and daily, weekly, and monthly reports for the Operations Manager.
- Managed UPS shipments, inventory control, client flow in store, and client communications via multi-phone system to ensure operational efficiency.
- Resolved customer issues regarding tracking, billing, cancellations, and complex changes in Storis and AS400 to enhance customer satisfaction.
Terminal Administrative Coordinator
Cargill Salt Inc.
Pittsburgh
08.2018 - 03.2021
- Successfully fulfilled all administrative responsibilities for a $1.9 million budgeted salt packaging facility.
- Managed purchase orders, invoices, and requisitions in SAP and Ariba.
- Executed shipping and receiving operations in SAP, overseeing inventory management.
- Managed P-Card purchases, optimizing procurement processes for efficiency.
- Accurately processed payroll in Kronos and managed approval workflows.
- Tracked item costs in Excel, supporting management decision-making through special projects.
- Compiled monthly reports using Excel and web-based systems to ensure timely insights for stakeholders.
- Oversaw VIM to enhance operational efficiency.
Customer Service Rep II
Pitt Ohio Express
Pittsburgh
10.2014 - 08.2018
- Effectively and efficiently answered 60-80 calls and at least 25-50 emails per day which resulted in month over month a 96% call monitoring score and above goal on company metrics.
- Managed TMS systems and processed requests for clients including Rustoleum, International Paper, and DHL, ensuring timely and accurate service delivery.
- Utilized logistics and transportation expertise in shipping, receiving, LTL, ground, rates, pricing, pickups, billing, volume rates, and contracts to enhance operational efficiency.
Customer Pro (Loyalty)
Verizon Wireless
Cranberry TWP
12.2009 - 05.2014
- Promoted from Customer Specialist to Advocate and then to Customer Pro (Loyalty Team) in a period of 4 years.
- Executed and resolved specialty calls, including disconnects, technical support 1, and billing, ensuring customer satisfaction.
- Resolved escalations and developed trainees, enhancing overall team performance.
- Assisted as supervisor and mentor for training and transition team, facilitating new hire integration.
- Earned Directors Cup status for the 3rd quarter of 2013 as well as all 4 quarters of 2012.
- Documented closure of call center operations
Assistant Manager
TGI Fridays (Bistro Group)
Pittsburgh
07.2008 - 11.2009
- Initiated contests, improved décor and gave one-on-one employee evaluations, improving guest survey scores by 10%.
- Earned store of the quarter recognition for exceptional performance in Q1 2009.
- Managed inventory, production, and food and beer ordering to minimize waste.
Assistant Manager
Bob Evans Inc.
Cranberry TWP
09.2000 - 07.2008
- Advanced from dishwasher to cook, then to assistant manager, demonstrating capability and commitment from 9/2006 to 7/2008.
- Supervised daily operations to ensure efficient service and guest satisfaction.
- Trained and mentored staff to enhance teamwork and performance standards.
- Managed inventory levels to maintain product availability and minimize waste.
Education
Associates Degree - Journalism
Community College of Allegheny County
PittsburghSkills
- Purchase order management
- Vendor management
- Procurement software
- Supply chain management
- Inventory management
- SAP ERP and Ariba
- TMS and Kronos software
- Enterprise software
- EDM and Xpient
- ServiceNow and ServiceChannel
- Bomgar and Salesforce
- Microsoft Office Suite and OS
- Time management abilities
- Multi-tasking ability
- Strong work ethic and adaptability
- Self-starter and dependable
- Quick learner
Career Profile
14, 3, SAP ERP, ECP, Ariba, P-card, AS400, TMS, Kronos, POS Admin/Help Desk Software, EDM/Xpient, PAR Brink/DC, BOMGAR, Salesforce, Service Now, MS Office, Service Channel, Windows 11, successful self-starter, multi-tasker, dependable, strong work ethic, proven ability to adapt and learn new skills quickly
Timeline
Procurement Coordinator II
Loves Travel Stops Corporate
04.2024 - Current
Restaurant Pricing Support (Analyst)
Loves Travel Stop Corporate
01.2022 - Current
Customer Consultant
Progressive Insurance
01.2022 - 05.2022
Operations Administrator
Ethan Allen
09.2021 - 01.2022
Terminal Administrative Coordinator
Cargill Salt Inc.
08.2018 - 03.2021
Customer Service Rep II
Pitt Ohio Express
10.2014 - 08.2018
Customer Pro (Loyalty)
Verizon Wireless
12.2009 - 05.2014
Assistant Manager
TGI Fridays (Bistro Group)
07.2008 - 11.2009
Assistant Manager
Bob Evans Inc.
09.2000 - 07.2008
Associates Degree - Journalism
Community College of Allegheny County