Gregory Hadnott
Indianapolis,IN
Summary
Energetic Office Manager delivering operational support and driving business objectives. Enhanced workflows through advanced organizational, technical, and business expertise while optimizing productivity and service quality across diverse environments. Committed to improving office efficiency and effectively assisting staff and customers.
Overview
35
35
years of professional experience
Work History
Office Manager
State of Indiana/Elevator Safety
Indianapolis, Indiana
02.2009 - 04.2021
- Managed office operations for state elevator safety inspections and compliance records.
- Coordinated phone, email, and front desk support for elevator safety inquiries.
- Scheduled elevator safety appointments with inspectors, contractors, and public callers.
- Processed permits, invoices, and correspondence for Indiana elevator safety office.
- Maintained records systems for elevator safety forms, files, and office supplies.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Coordinated scheduling of appointments and meetings for optimal resource allocation. and managed timely and effective allocation of resources and calendars.
- Prepared reports, meeting materials, and office communications
- Provided training to new hires on office policies and procedures.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Mail Sorter
USPS
Indianapolis, Indiana
08.2007 - 06.2008
- Operated sorting machinery and conveyor lines in USPS mail center.
- Sorted incoming mail and packages for USPS postal processing operations.
- Checked addresses, barcodes, and routing labels for delivery accuracy.
- Verified accuracy of addresses on letters and parcels prior to delivery.
- Organized mail trays, sacks, and containers for postal dispatch.
- Loaded and unloaded mail shipments while following USPS safety rules.
- Maintained clean work areas across USPS mail processing stations.
- Followed shift schedules and postal handling procedures in high-volume mail room.
- Ensured compliance with postal regulations and procedures.
- Assisted in loading and unloading of trucks when necessary.
- Maintained confidentiality of sensitive material handled during job duties.
Senior Computer Operator
Personix
Indianapolis, Indiana
07.1995 - 02.2008
- Operated computer systems for Personix print and mail production workflows.
- Troubleshot system errors and restarted jobs during processing interruptions.
- Monitored batch jobs, job queues, and system status for processing stability.
- Maintained logs, run sheets, and operator records for Personix operations.
- Monitored system performance to ensure reliability and stability.
- Loaded data files and verified job instructions before production runs.
- Reviewed output files for accuracy, formatting, and client specifications.
- Trained new operators on procedures, systems, and daily production tasks.
Executive Assistant
United States Air Force Reserve
Kokomo, Indiana
08.1986 - 08.1990
- Maintained confidential records and files related to executive operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Organized office workflows and administrative support across Reserve operations.
- Maintained confidential records, files, and personnel documentation.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
Education
John Marshall High School
Indianapolis, INSkills
- Office management
- Records management
- Document control
- Invoice processing
- Compliance reporting
- Schedule coordination
- Calendar management
- Mail processing
- Inventory management
- Data entry
- Clerical support
- Administrative support
- Document management
- Microsoft Excel
- Project management
- Policy development
- Policy implementation
- Policy and procedure modification
- Staff supervision
- Employee supervision
- Training and coaching
- Staff training
- Conflict management
- Workflow optimization
- Detail orientation
- Communication skills
- Clear oral/written communication
- Customer service
- Problem solving
- Time management
- Organizational skills
- Team collaboration
- Schedule coordination
- Staff hiring
- Calendar management
- Calendar management
- Staff hiring
Timeline
Office Manager
State of Indiana/Elevator Safety
02.2009 - 04.2021
Mail Sorter
USPS
08.2007 - 06.2008
Senior Computer Operator
Personix
07.1995 - 02.2008
Executive Assistant
United States Air Force Reserve
08.1986 - 08.1990
John Marshall High School