Janay Teasley
Oak Park
Summary
Skilled Hi-Lo Operator with solid background in warehouse operations. Demonstrated strengths in efficiently managing inventory, ensuring safety protocols, and operating heavy machinery. Proven ability to contribute to team goals and improve operational efficiency through effective communication and problem-solving skills. Consistently make positive impact on productivity and work environment safety in previous roles.
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Detail-oriented travel agent with expertise in managing client communications and delivering customized travel itineraries. Proven track record of enhancing customer satisfaction through effective consultations and meticulous planning.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Independent Travel Agent
Archer Travel Service
Oak Park
04.2023 - Current
- Planned customized travel itineraries for diverse client needs.
- Researched and recommended destinations based on client preferences.
- Coordinated travel arrangements, including flights, hotels, and transportation.
- Managed client communications throughout the booking process and beyond.
- Established relationships with suppliers and vendors for optimal service delivery.
- Provided expert advice on travel regulations, visas, and insurance options.
- Monitored travel trends to enhance offerings and client experiences.
- Created travel itineraries and made adjustments to meet client specifications.
- Processed payments from clients via cash or credit cards.
Hilo Operator
Stellantis
Sterling Heights
11.2017 - Current
- Operated hi-lo equipment to transport materials across manufacturing facility.
- Conducted regular inspections to ensure equipment safety and functionality.
- Collaborated with team members to streamline material handling processes.
- Loaded and unloaded trucks, ensuring proper placement of materials.
- Followed safety guidelines to minimize workplace hazards and accidents.
- Communicated effectively with supervisors regarding workflow and material needs.
- Identified discrepancies between physical count and computer-generated records of inventory levels.
Team Leader
New Gateways
Waterford
07.2014 - 03.2016
- Led team meetings to enhance communication and collaboration among staff.
- Coordinated project schedules to ensure timely completion of tasks.
- Trained new employees on company policies and operational procedures.
- Monitored team performance and provided constructive feedback regularly.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Implemented strategic plans to enhance team performance and productivity.
Education
Associate of Applied Science - Nursing
Wayne County Community College
Detroit, MI 08.2024 - 01.2026
Associate of Science - Mortuary Science
Oakland Community College
Farmington Hills, MI 01.2014 - 05.2014
Skills
- Team leader
- Creating a safe and loving environment for individuals with mental and intellectual disabilities
- Production and machine operator
- Effective communication
- Client consultations
- Itineraries
- Global destinations
- Travel packages
- Travel industry trends
Certification
- Hilo and Tugger operator
References
References available upon request.
Timeline
Associate of Applied Science - Nursing
Wayne County Community College
08.2024 - 01.2026
Independent Travel Agent
Archer Travel Service
04.2023 - Current
Hilo Operator
Stellantis
11.2017 - Current
Team Leader
New Gateways
07.2014 - 03.2016
Associate of Science - Mortuary Science
Oakland Community College
01.2014 - 05.2014