Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gregory Hensley

Lakeland,FL

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Insurance Underwriter

GEICO
04.2017 - Current
  • Maintained up-to-date knowledge of industry regulations to ensure compliance in all underwriting decisions.
  • Maintained compliance with industry regulations and company guidelines during all underwriting activities.
  • Mentored junior underwriters, fostering a positive team environment focused on achieving business objectives.
  • Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Cook

Zaxbys
08.2015 - 04.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Mulberry High School
Mulberry, FL
05-2010

Skills

  • Data interpretation
  • Insurance policy expertise
  • Policy evaluation
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Certification

Property and Casualty Insurance License 2044 Florida

Timeline

Insurance Underwriter

GEICO
04.2017 - Current

Cook

Zaxbys
08.2015 - 04.2017

Property and Casualty Insurance License 2044 Florida

High School Diploma -

Mulberry High School
Gregory Hensley