Gregory Herrera
Reseda,CA
Summary
Results-driven candidate with a successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks with a positive attitude.
Overview
2
2
years of professional experience
Work History
Counseling Intern
Los Angeles Pierce College
02.2023 - Current
- Planned and promoted academic planning presentations and career workshops.
- Provided resources to support students in achieving career goals.
- Advocated for students to access available resources.
- Taught students to navigate the college counseling process.
- Answered and managed incoming and outgoing calls to assist students with counseling needs.
- Followed detailed directions from management to complete daily tasks.
- Built and maintained relationships with college staff and faculty.
Starbucks Manager
Ralphs Fresh Fare
07.2021 - 11.2022
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Student Intern
LA Metro
06.2021 - 08.2021
- Analyzed problems and worked with teams to develop solutions.
- Planned, prepared and participated in weekly meetings and events.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Completed research, compiled data, and assisted in timely reporting.
- Participated in workshops and presentations related to projects to gain knowledge.
Education
Bachelor of Arts - Sociology
California State University - Northridge
NorthridgeAssociate of Arts - Sociology
Los Angeles Pierce College
Woodland Hills06.2022
Skills
- Project Planning
- Administrative Support
- Records Management
- Professional and Mature
- Team Collaboration
- Problem-Solving
Accomplishments
- Graduated with Magna Cum Laude at Los Angeles Pierce College.
- Achieved increased enrollment rates through effectively facilitating New Student Counseling Groups.
Languages
English
Spanish
Timeline
Counseling Intern
Los Angeles Pierce College
02.2023 - Current
Starbucks Manager
Ralphs Fresh Fare
07.2021 - 11.2022
Student Intern
LA Metro
06.2021 - 08.2021
Bachelor of Arts - Sociology
California State University - Northridge
Associate of Arts - Sociology
Los Angeles Pierce College
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