Gregory Holloway
Houston
Summary
Experienced with client relationship management, fostering trust and long-term partnerships. Utilizes in-depth knowledge of life insurance products to provide tailored advice and solutions. Track record of maintaining high client satisfaction through effective communication and personalized service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Life Insurance Broker
Equis Financial
Houston
04.2025 - Current
- Developed customized insurance plans based on client needs and preferences.
- Cultivated strong client relationships through effective communication and trust-building strategies.
- Conducted thorough market analysis to identify emerging trends and competitive products.
- Implemented innovative sales techniques to enhance client acquisition and retention efforts.
- Developed customized life insurance plans to meet clients' unique financial needs.
- Educated clients on policy options and benefits, enhancing customer understanding and satisfaction.
Curbside Shopper
HEB Grocery Store
Houston, TX
02.2020 - Current
- Efficiently picked and packed online grocery orders for curbside customers.
- Utilized handheld devices to maintain accurate inventory levels and order tracking.
- Collaborated with team members to streamline order fulfillment processes.
- Ensured compliance with safety standards while handling perishable items.
Shift Supervisor
Starbucks
Fulshear, TX
01.2016 - Current
- Trained new partners in the delivery of exceptional food, beverage, retail and customer service in accordance with Starbucks’ code and policies
- Recognized as �Partner of the Quarter” several times
- Provide assistance by responding to customer questions in an effective and efficient manner
Barista
Kroger
Katy, TX
01.2014 - 01.2016
- Handcrafted beverages with speed and accuracy, exceeding company’s customer satisfaction rating
- Employed suggestive selling techniques to upsell food and beverage pairings
- Achieved “Certified Barista” designation after two weeks of education and bar technique training
- Closed the café which involved numerous tasks to prepare for morning shift
Education
Diploma -
Seven Lakes High School
Skills
- Exemplary customer service
- Leadership and Training
- Impeccable attendance and punctuality
- Strong upselling ability
- Goal-oriented mindset
- Strong negotiation
- Social media marketing
- Resilience and persistence
Certification
- Licensed Life Insurance Agent in Texas
Languages
English
Native or Bilingual
Timeline
Life Insurance Broker
Equis Financial
04.2025 - Current
Curbside Shopper
HEB Grocery Store
02.2020 - Current
Shift Supervisor
Starbucks
01.2016 - Current
Barista
Kroger
01.2014 - 01.2016
Diploma -
Seven Lakes High School