Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
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Gregory Jones

Austin

Summary

Product Manager and Founder with a proven track record in developing scalable, user-centric platforms from MVP to launch. Led cross-functional teams to define product strategy and implement features that drove 30% growth in app engagement and generated over $420K in new digital sales at Comcast. As founder of Arnio, created an AI-powered messaging CRM that doubled response rates and achieved a 48% call booking rate during early beta for small businesses.

Overview

5
5
years of professional experience

Work History

Founder

Arnio
Austin
07.2025 - Current
  • Built and launched the MVP of Arnio, an AI-powered iMessage CRM, helping service businesses double lead response rates through real-time, automated conversations.
  • Integrated with platforms like GoHighLevel and HubSpot to enable seamless contact sync, follow-ups, and message automation via iMessage.
  • Early results from beta users showed a 2× increase in response rates, and a 48% call booking rate, driving meaningful business growth from existing lead lists.

Product Manager

Comcast
Austin
10.2022 - 07.2025
  • Increased WiFi tab engagement from 5M to 6.6M monthly visits by revamping UX to surface device controls, network health, and parental settings.
  • Drove $420K in digital revenue and a 12% boost in value-driven actions through contextual upsell cards and in-app commerce features.
  • Launched the ‘NOW’ prepaid internet experience, supporting 1M+ customers and generating 200K+ sessions in the first 90 days.
  • Built dynamic, card-based architecture and supported new gateway launches, enabling 9.2M+ campaign sessions and flexible feature targeting by plan, device, and behavior.

Technical Analyst

Flywheel Digital
Baltimore
11.2020 - 10.2022
  • Directed product integration and agile delivery for a centralized data lake platform across 15+ subsidiary brands.
  • Collaborated with engineering teams and business stakeholders to establish a unified data schema.
  • Designed a scalable data ingestion pipeline, reducing delivery time from two to one business day.
  • Achieved $83K cost savings by eliminating redundant data scraping, and consolidating storage.
  • Championed agile ceremonies, facilitating sprint execution, and backlog grooming for the engineering team.

Education

Bachelor of Science - Computer Science

Saint Joseph's University
Philadelphia, PA
05-2019

Skills

  • Product strategy and roadmapping
  • Cross-functional leadership
  • User research and discovery
  • Data-driven decision making
  • MVP development and execution
  • Agile methodologies and scrum
  • UX collaboration and prototyping
  • Growth and retention strategies
  • Stakeholder communication and alignment

Affiliations

  • Founder, Startup Valley (Austin, TX) – Co-host monthly networking events for AI, startup, and product builders across Austin
  • Endurance Athlete – Training for a Texas trail run and previously trained for a Half Ironman; passionate about long-distance cycling
  • Community Fitness Instructor – Lead occasional group workouts and wellness sessions in local Austin communities
  • Food Explorer – Always on the hunt for the best tacos, coffee, or sushi spots in town — open to recommendations and invites

Accomplishments

  • Xfinity App WiFi Tab Redesign – Led product overhaul that increased monthly household engagement from 5M to 6.6M+ sessions
  • Competitor Benchmark Impact – Comcast’s redesigned WiFi experience was adopted by T-Mobile in a mirrored UX release
  • $420K+ Revenue Driven via In-App Commerce – Designed contextual upsell flows that led to measurable digital sales gains during product tenure

Timeline

Founder

Arnio
07.2025 - Current

Product Manager

Comcast
10.2022 - 07.2025

Technical Analyst

Flywheel Digital
11.2020 - 10.2022

Bachelor of Science - Computer Science

Saint Joseph's University
Gregory Jones
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