Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Jones Jr.

Youngstown,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Delivery Associate

Howlett Logistics
08.2019 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Host

Hollywood Gaming Mahoning Valley
09.2014 - 08.2019
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Recorded available tables after seating each party using specialized seating software.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Person in Charge

Jimmy John's Gourmet Sandwiches
02.2013 - 05.2016
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Camp Counselor

First United Presbyterian Church
06.2008 - 08.2012
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

Education

Boot Camp Certificate - Cybersecurity

Case Western Reserve University
Cleveland, OH
12.2022

Skills

  • Kali Linux
  • Network Security Systems
  • Computer Forensics
  • Cloud Computing
  • Intrusion Detection System (IDS)
  • Splunk SIEM
  • Windows Servers
  • System Administration

Timeline

Delivery Associate

Howlett Logistics
08.2019 - Current

Host

Hollywood Gaming Mahoning Valley
09.2014 - 08.2019

Person in Charge

Jimmy John's Gourmet Sandwiches
02.2013 - 05.2016

Camp Counselor

First United Presbyterian Church
06.2008 - 08.2012

Boot Camp Certificate - Cybersecurity

Case Western Reserve University

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Gregory Jones Jr.