Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Gregory Kamra

Portland,OR

Summary

Highly skilled Armed Security Guard with 8 years of experience, specializing in supervisory and management roles. Expert in developing comprehensive security protocols and leading security teams. Known for exceptional leadership abilities, strategic planning, and effective communication, with a proven ability to handle complex emergency situations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Coordinator

Echelon Protective Services
Portland, OR
11.2023 - Current
  • Provided armed security services
  • Approved all officer's reports for client review
  • Received and dispatched all calls for service
  • Triaged all calls for severity and decided level of response
  • Handled all client and public complaints that arose nightly
  • Implemented and enforced company policies and standard operating procedures, and ensured compliance with applicable laws, regulations, and contractual obligations
  • Oversaw all night to night operations of 26 officers patrolling 500+ individual properties nightly
  • Executed disciplinary action including Verbal warnings, Write ups, Performance improvement plans, and terminations

Director of Operations - Colorado

Echelon Protective Services
Denver, CO
08.2022 - 11.2023
  • Provided armed security services
  • Provided short-term executive protection details
  • Oversaw all day to day and large scale operations
  • Approved all officer's reports for client review
  • Spearheaded the opening and operation of the Colorado branch
  • Implemented and enforced company policies and standard operating procedures, and ensured compliance with applicable laws, regulations, and contractual obligations
  • Conducted Interviewing, Selection, and hiring of all employees
  • Wrote and audited all schedules and timesheets
  • Obtained and kept current all applicable state & city business licensure
  • Conducted site viewings and contract bidding of new clients

Supervisor

Echelon Protective Services
Portland, OR
11.2021 - 08.2022
  • Train new and current officers on patrol
  • Answer any questions officers have
  • Oversee day to day operations of two patrol districts
  • Prepare weekly updates on patrol districts for management
  • Provide armed security
  • Approve all officer's reports for client review
  • Successfully found, set up, planned out, and implemented a new report writing software that now has had 500,000+ reports written through it

Armed Security Officer

Echelon Protective Services
Portland, OR
05.2021 - 11.2021
  • Armed security
  • Interior and exterior foot patrol
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
  • Exterior mobile patrol
  • Securing and un-securing entrances and corridors
  • Making contact with individuals to warn about code of conduct violations
  • Gathering offenders information and trespassing offenders from property
  • Verbal de-escalation to gain compliance
  • Conducting outreach to our houseless community and providing recourses
  • Conducting hands on escorts off property
  • Arresting offenders for misdemeanor and felony crimes
  • Handcuffing, OC spray, Taser, Baton, Firearms, and verbal de-escalation training
  • Responding to calls for assistance from residents and businesses
  • Responding to medical emergencies
  • Conducting walkthroughs
  • Access control
  • Radio communication including 10-codes
  • Customer Service
  • Police style incident report writing
  • Appearing in court for criminal incidents
  • Assisting Police with any needs necessary

Security Officer / Special Response Team

Professional Security Consultants
Happy Valley, OR
02.2020 - 05.2021
  • Interior and exterior foot patrol
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
  • Exterior mobile patrol including use of LPR (License plate reader) system
  • Securing and un-securing entrances and corridors
  • Making contact with individuals to warn about code of conduct violations
  • Gathering offenders information and trespassing offenders from property
  • Verbal de-escalation to gain compliance
  • Conducting hands on escorts off property
  • Arresting offenders for misdemeanor and felony crimes
  • Handcuffing, OC spray, and verbal de-escalation training
  • Responding to calls for assistance from mall tenants and patrons
  • Responding to medical emergencies
  • Conducting walkthroughs of stores
  • Access control
  • Radio communication including 10-codes
  • Customer Service
  • Police style incident report writing
  • Appearing in court for criminal incidents
  • Assisting Police with any needs necessary

Asset Protection

Macy's
Happy Valley, OR
09.2019 - 02.2020
  • Interior undercover patrol
  • Monitoring CCTV for suspicious activity
  • Radio communication including 10-codes
  • Handcuffing and verbal de-escalation training
  • Gathering offenders information and trespassing offenders from property
  • Conducting stops for theft and going hands on when non-compliant
  • Contacting police and relaying information
  • Police style incident report writing
  • Appearing in court for criminal incidents
  • Access control
  • Securing and un-securing entrances and corridors
  • Responding to store alarm calls after hours
  • Conducting alarm testing
  • Monitoring employees for theft
  • Conducting bag checks on employees at the end of shifts

Sales Associate

Army Barracks
Scarborough, ME
05.2018 - 08.2019
  • Greet customers and ascertain what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Answer questions regarding the store and its merchandise
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Maintain records related to sales
  • Demonstrate use or operation of merchandise
  • Place special orders or call other stores to find desired items
  • Prepare merchandise for purchase or rental
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Inventory stock and requisition new stock
  • Ticket, arrange and display merchandise to promote sales
  • Exchange merchandise for customers and accept returns
  • Clean shelves, counters, and tables
  • Help customers try on or find merchandise
  • Bag or package purchases, and wrap gifts

Security Guard

Show Dawg Professional Services
Portland, ME
12.2017 - 08.2018
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
  • Answer alarms and investigate disturbances
  • Circulate among visitors, patrons, or employees to preserve order and protect property
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
  • Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
  • Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler

Sales Associate

SuperShoes
Portland, ME
11.2017 - 04.2018
  • Greet customers and ascertain what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Answer questions regarding the store and its merchandise
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Maintain records related to sales
  • Demonstrate use or operation of merchandise
  • Place special orders or call other stores to find desired items
  • Prepare merchandise for purchase or rental
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Inventory stock and requisition new stock
  • Ticket, arrange and display merchandise to promote sales
  • Exchange merchandise for customers and accept returns
  • Clean shelves, counters, and tables
  • Help customers try on or select merchandise
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
  • Bag or package purchases, and wrap gifts

Dishwasher

Dirigo Public House
Yarmouth, ME
09.2016 - 11.2017
  • Proficient in the operation of industrial dishwashing equipment
  • Strong attention to detail and excellent organizational skills
  • Ability to work efficiently in a team-oriented environment
  • Knowledge of food safety and sanitation standards
  • Supported chefs in the preparation of ingredients and maintained a clean work area
  • Handled dishwashing duties and ensured the timely flow of clean dishware to the kitchen and dining areas
  • Monitored inventory levels of cleaning supplies and notified management for timely restocking

Car Detailer

Total Eclipse Auto Detailing
Yarmouth, ME
06.2015 - 09.2016
  • Performed interior and exterior detailing to company standards, using designated products and tools
  • Developed strong customer relationships resulting in increased repeat business and referrals
  • Assisted in inventory management and product review to maintain quality supplies

Education

Some college - Criminal Justice/Homeland Security

Southern Maine Community College
South Portland, ME
01-2019

High school diploma -

Greely High School
Cumberland, ME
01-2018

Skills

  • Surveillance
  • Leadership
  • Customer service
  • Community relations
  • Report writing
  • Physical security
  • Weapons safety
  • Firearms proficiency
  • Emergency management
  • Conflict resolution tactics
  • De-escalation techniques
  • GSW and Opioid Intervention experience

Awards

  • Life Saver Award (GSW) - May 2024
  • Life Saver Award (Narcan + CPR) - December 2023
  • Life Saver Award (Narcan + CPR) - June 2022

Certification

  • DPSST - Unarmed, 03/01/26
  • DPSST - Armed, 12/01/25
  • BLS (Basic Life Support)
  • CPR/First Aid (AHA & ECC Compliant)

Timeline

Shift Coordinator

Echelon Protective Services
11.2023 - Current

Director of Operations - Colorado

Echelon Protective Services
08.2022 - 11.2023

Supervisor

Echelon Protective Services
11.2021 - 08.2022

Armed Security Officer

Echelon Protective Services
05.2021 - 11.2021

Security Officer / Special Response Team

Professional Security Consultants
02.2020 - 05.2021

Asset Protection

Macy's
09.2019 - 02.2020

Sales Associate

Army Barracks
05.2018 - 08.2019

Security Guard

Show Dawg Professional Services
12.2017 - 08.2018

Sales Associate

SuperShoes
11.2017 - 04.2018

Dishwasher

Dirigo Public House
09.2016 - 11.2017

Car Detailer

Total Eclipse Auto Detailing
06.2015 - 09.2016

Some college - Criminal Justice/Homeland Security

Southern Maine Community College

High school diploma -

Greely High School
Gregory Kamra