Gregory Kappos
Cleveland,OH
Summary
Production professional with strong track record in overseeing production operations. Adept at optimizing workflows and fostering productive team environment. Known for effective team collaboration and achieving results through adaptability and reliability.
Overview
19
19
years of professional experience
Work History
Production Department Manager
Erieview Metal Treating
06.2018 - 10.2025
- Oversaw daily production schedules, ensuring timely delivery of metal treatment services.
- Implemented quality control measures to enhance product consistency and compliance with industry standards.
- Led cross-functional teams to streamline workflows and improve operational efficiency.
- Trained and mentored staff on safety protocols and best manufacturing practices.
Shipping Manager
Erieview Metal Treating
09.2014 - 06.2018
- Coordinated shipping schedules to optimize delivery timelines.
- Managed inventory levels to ensure timely order fulfillment.
- Implemented safety protocols to reduce workplace incidents.
- Developed training materials for new shipping staff.
Customer Service Manager
Erieview Metal Treating
06.2011 - 08.2014
- Led customer service team to enhance support processes and improve response times.
- Developed training programs to elevate staff performance and enhance customer interactions.
- Analyzed customer feedback to identify trends and implement service improvements.
- Collaborated with cross-functional teams to resolve complex customer issues efficiently.
Quality Control Inspector
Erieview Metal Treating
04.2008 - 06.2011
- Conducted visual inspections of metal parts to identify defects and ensure quality standards.
- Performed dimensional measurements using calipers and micrometers to verify product specifications.
- Collaborated with production teams to address quality issues and implement corrective actions.
- Documented inspection results and maintained accurate records for compliance audits.
Production Line Operator
Erieview Metal Treating
06.2006 - 04.2008
- Operated machinery to ensure efficient production flow.
- Conducted quality inspections to maintain product standards.
- Collaborated with team members to optimize workflow processes.
- Assisted in training new operators on equipment usage and safety protocols.
Education
No Degree - Finance
University of Dayton
Dayton, OHTimeline
Production Department Manager
Erieview Metal Treating
06.2018 - 10.2025
Shipping Manager
Erieview Metal Treating
09.2014 - 06.2018
Customer Service Manager
Erieview Metal Treating
06.2011 - 08.2014
Quality Control Inspector
Erieview Metal Treating
04.2008 - 06.2011
Production Line Operator
Erieview Metal Treating
06.2006 - 04.2008
No Degree - Finance
University of Dayton