Gregory Kiefer
Folsom,LA
Summary
Seasoned Catastrophe Claims Adjuster with a proven track record at Alacrity Solutions / Worley Catastrophe, adept in claims investigation and delivering exceptional customer service. Skilled in multitasking and fostering team collaboration, I've effectively worked high-volume catastrophe events and trained new adjusters, enhancing team performance. Holds licenses across 15 states, showcasing a commitment to professional development and regulatory compliance.
Looking for opportunities to extend my knowledge and experience into the Flood Insurance arena.
Overview
42
42
years of professional experience
Work History
Catastrophe Claims Adjuster
Alacrity Solutions / Worley Catastrophe
04.2011 - Current
- Contributed to a positive team environment by sharing industry knowledge, offering assistance to colleagues as needed, and actively participating in ongoing professional development opportunities.
- Negotiated fair settlements with contractors, public adjusters, and attorneys to resolve disputed claims amicably.
- Supported regional catastrophe response teams as needed, demonstrating flexibility in adapting to diverse work environments across multiple states or territories.
- Achieved consistent compliance with internal guidelines and regulatory requirements through meticulous documentation of all claim activities.
- Proactively managed workload during high-volume catastrophe events, prioritizing urgent cases for prompt attention.
- Assisted in training new adjusters, sharing industry knowledge and best practices to enhance team performance.
- Anticipated potential coverage disputes by meticulously reviewing policy provisions and endorsements.
- Prepared summaries of damage, payments, and policy coverage.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Visited customer locations to evaluate damage and provided cost estimates for remediation.
- Directed claims negotiations within allowable policy limits.
Construction Worker
Self-employed
01.1983 - 12.2012
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- 30 year's experience with High Degree of Building and Construction Knowledge.
Education
Biology, Chemistry And Mathematics
Nicholls State University
Thibodaux, LAHigh School Diploma -
Brother Martin, High School
New Orleans, LA05-1976
Skills
- Claims investigation
- Estimating repair costs
- Property inspection
- Highly motivated
- Attention to detail
- Multitasking and organization
- Team collaboration
- Louisiana claims adjuster license and 14 other states
- Casualty and property loss
- Insurance policy knowledge
- Excellent communication
- Trainer for New Adjusters in the field and in the State Farm system
Timeline
Catastrophe Claims Adjuster
Alacrity Solutions / Worley Catastrophe
04.2011 - Current
Construction Worker
Self-employed
01.1983 - 12.2012
Biology, Chemistry And Mathematics
Nicholls State University
High School Diploma -
Brother Martin, High School
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