Summary
Overview
Work History
Education
Skills
Timeline
Generic

GREGORY KLEFEKER

Raleigh,NC

Summary

Dedicated Field Service Technician enthusiastic about working with my management team. Successful record of completing projects on time. Knowledgeable in service repair sales and ability to solve problems. Solid career history.

Overview

17
17
years of professional experience

Work History

Field Service Specialist

SNAP ON TOOLS INC
Kenosha, WI
04.2021 - Current
  • Operated hand tools and power equipment according to company safety procedures.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Discussed and recommended service options with customers and explained costs involved.
  • Attended workshops and team meetings to maximize technical knowledge.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Executed tasks within time and budget constraints.
  • Created and followed detailed maintenance schedules for equipment, resulting in increase in equipment lifetime.

SNAP on TOOLS FRANCHISEE

Self Employed Services
Raleigh, NC
11.2004 - 03.2021

RAN AND SOLD A PROFITABLE BUSINESS

Education

Associate of Applied Science - Automotive Engineering Technology

Wake Technical Community College
Raleigh, NC
09.1980

High School Diploma -

WAKE CHRISTIAN ACADEMY
Raleigh, NC
06.1978

Skills

  • Physical Strength and Stamina
  • Heavy Object Lifting
  • Control Precision
  • Clear Communication
  • Problem Detection and Resolution
  • Manual Dexterity
  • Task Concentration
  • Decision Making
  • Visual Inspection
  • Willing to Learn

Timeline

Field Service Specialist

SNAP ON TOOLS INC
04.2021 - Current

SNAP on TOOLS FRANCHISEE

Self Employed Services
11.2004 - 03.2021

Associate of Applied Science - Automotive Engineering Technology

Wake Technical Community College

High School Diploma -

WAKE CHRISTIAN ACADEMY
GREGORY KLEFEKER