Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Andrew Folta

Oviedo,FL

Summary

Dedicated Cemetery Service Specialist with Dignity Memorial, skilled in equipment operation and customer service. Successfully managed over 1,550 interments, ensuring regulatory compliance and client satisfaction. Recognized for exceptional problem-solving abilities and teamwork, contributing to high-quality grounds maintenance and efficient workflow management. Promoted for outstanding performance and commitment to excellence.

Overview

5
5
years of professional experience

Work History

Cemetery Service Specialist

Dignity Memorial
Casselberry, FL
06.2020 - 02.2025
  • Operated lawnmowers, backhoes, and power equipment for grounds maintenance and interment services.
  • Managed full burial and cremation plot excavation, ensuring safety, accuracy, and regulatory compliance.
    Resolved customer complaints and concerns, ensuring satisfaction, and timely issue resolution.
  • Trained new staff on proper tool usage, safety procedures, and efficient work practices.
  • Ensured high-quality maintenance of cemetery grounds, including planting, trimming, and seasonal upkeep.
  • Completed minor equipment repairs and conducted safety checks as needed. Promoted from seasonal landscaper to full-time Memorial Park employee due to strong performance.
  • Gained hands-on experience with over 1,550 interments across multiple locations, overseeing services from start to finish.

Education

High School Diploma -

Hagerty Highschool
Oviedo, FL
05-2015

Skills

  • Customer Service & Conflict Resolution
  • Grounds & Landscape Maintenance
  • Equipment Operation & Maintenance
  • Team Collaboration
  • Regulatory Compliance & Site Safety
  • Problem-Solving & Attention to Detail
  • Time Management & Multitasking
  • Physical Strength & Stamina
  • Grounds and Landscape Maintenance
  • Equipment operation and maintenance
  • Team Collaboration
  • Regulatory Compliance & Site Safety
  • Problem-Solving & Attention to Detail
  • Time Management & Multitasking
  • Physical Strength & Stamina
  • Interment services
  • Workflow management

Languages

English
Native/ Bilingual

Affiliations

  • Led teams to success in competitive online tournaments, honing leadership, strategic thinking, and communication skills in high-pressure environments.
    Organized and optimized team strategies in multiplayer games, fostering clear communication and effective collaboration to achieve team objectives.
  • Promoted to Raid Leader after demonstrating exceptional leadership, strategic thinking, and the ability to manage diverse groups of players in high-pressure, fast-paced environments.
  • Dedicated to self-development through diverse reading—from non-fiction to fiction—enhancing creativity, analytical skills, and communication.
  • Led and managed online gaming guilds, coordinating teams of 100 members to achieve common goals, such as in-game achievements, event participation, and community growth.
  • Conducted regular meetings and communication sessions, ensuring alignment on goals and maintaining high levels of motivation and collaboration among diverse teams.
  • Developed and implemented effective strategies to enhance member engagement, optimize group performance, and foster a positive and inclusive community culture.
  • Focused on mental discipline and focus, ensuring a calm and calculated approach to movement in high-pressure situations, which translated into improved decision-making and risk management.
  • Utilized sketching as a medium for conceptualization and visual communication, developing ideas and translating them into detailed, high-quality designs

Timeline

Cemetery Service Specialist

Dignity Memorial
06.2020 - 02.2025

High School Diploma -

Hagerty Highschool
Andrew Folta