Mark Jacob Hartner

• Maintained the cemetery grounds

-Irrigation tech.

-Backhoe operator.

- Install granite monuments and bronze memorial markers.

• Conducted and completed cemetery services for families.
• Received the Service Excellence Award for upholding an exemplary work ethic and ability to problem solve and think critically.
• Assisted in resolving customer complaints by utilizing problem-solving skills.
• Demonstrated excellent communication skills in resolving product and consumer complaints.

• Managed a team of independent coaches to run a successful kid's and adult Jiu Jitsu program
• Public speaking - Proficient
• Curated curriculums for each respective program

• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.