Gregory Lind

Gained customer trust by demonstrating composed and professional demeanor.

• Built relationships with customers to promote long term growth.

Maintained positive customer relationships by responding quickly to customer service inquiries.

• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.

• Developed and maintained relationships with external vendors and suppliers.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Developed systems and procedures to improve operational quality and team efficiency.

Generated end-of-day reports covering shipments, productivity, and financial totals.

• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Researched and identified potential new shipping vendors to explore options and acquire best rates.

• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Collaborated with manufacturing and supply chain management.
• Created and enforced detailed organization processes to increase quality and service standards.