Gregory Lunsford
Salem
Summary
Boasting 9 years of sales and management experience, I consistently excel at all levels, from follow-up to achieving the highest closing percentage. My exceptional negotiation skills enable me to effectively oversee the highest PVR on both the sales floor and as a desk manager. The joy of selling stems from the chance to aid individuals in their second largest purchase and guide them in selecting the ideal vehicle that aligns with their needs and desires.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Capitol Auto Group
03.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Help the support the sales staff in a team leader role.
- I help cover for Finance when they get backed up or one of our F&I is out.
Sales Consultant
Wiesner Inc-huntsville
02.2023 - 02.2024
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Increased dealership revenue through effective negotiation and closing techniques.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
Sales Manager
Huntsville Toyota
03.2019 - 02.2023
- Coached employees in successful selling methods and did daily training.
- Desked deals to maximize dealership gross.
- Helped and coached sales consultants on their follow up with customers.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Had to step away from management to help take care of my mom in her final months due to her health declining.
Sales Consultant
Huntsville Toyota
07.2017 - 03.2019
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic to help with their vehicle selection.
- Walked the customer through the sales process to ensure customer retention.
- Followed up on prospects once a day until they bought.
Education
High School Diploma -
Willis High School
Willis, TX05.2004
Skills
- Contact Management Systems
- Product Demonstration
- Delivering Vehicles
- Negotiation Strengths
- Consistently Meeting Sales Objectives
- Results-Oriented
- Effective Customer Communication
- Objection handling
- CRM proficiency
- Time management
- F&I school
- Product and service sales
Timeline
Sales Consultant
Capitol Auto Group
03.2024 - Current
Sales Consultant
Wiesner Inc-huntsville
02.2023 - 02.2024
Sales Manager
Huntsville Toyota
03.2019 - 02.2023
Sales Consultant
Huntsville Toyota
07.2017 - 03.2019
High School Diploma -
Willis High School
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