Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gregory Maffei

Gregory Maffei

Natick,MA

Summary

Dynamic technician with extensive experience at Mr. Handyman, excelling in maintenance and repairs. Proven ability to deliver high-quality outcomes through attention to detail and effective customer service. Skilled in plumbing and carpentry, adept at troubleshooting and providing tailored solutions to enhance client satisfaction. Committed to safety and efficiency on every project.

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 20 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

14
14
years of professional experience

Work History

Technician

Mr. Handyman
10.2022 - 03.2025
  • Performed routine maintenance and repairs on residential properties, ensuring functionality and safety.
  • Conducted plumbing, electrical, and carpentry tasks independently, achieving high-quality outcomes.
  • Assisted homeowners with home improvement projects, providing expert advice and solutions.
  • Collaborated with clients to assess needs, developing tailored solutions for repairs and upgrades.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.

Sales Associate

Bacon Street Farm
05.2019 - 09.2022
  • Stocked shelves with merchandise, maintaining organization and product availability.
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Monitored inventory levels, reporting discrepancies to management for timely restocking.
  • Collaborated with team members to optimize layout and presentation of merchandise displays.
  • Resolved customer inquiries and concerns promptly, fostering positive relationships with patrons.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.

Carpenter

Self-employeed
09.2015 - 03.2019
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.

Assistant Carpenter

DMB Construction
06.2015 - 08.2017
  • Assisted in framing, roofing, and drywall installation projects to ensure structural integrity and quality.
  • Utilized hand and power tools safely and efficiently for various construction tasks.
  • Maintained clean and organized worksite to promote safety and efficiency during operations.
  • Contributed to timely project completion by accurately cutting, shaping, and assembling building materials.
  • Demonstrated adaptability by working on a variety of projects, from residential renovations to commercial structures.

Apprentice Carpenter

Cobblestone Management
09.2011 - 04.2014
  • Constructed frameworks and structures using various carpentry techniques and tools.
  • Collaborated with team members to implement safety protocols on job sites.
  • Assisted in the installation of doors, windows, and cabinetry with precision.
  • Maintained tools and equipment to ensure optimal performance and safety standards.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Demonstrated adaptability by working on diverse projects ranging from framing houses to constructing custom projects.
  • Performed seasonal maintenance tasks such as leaf raking, snow removal, and lawn care to maintain an attractive appearance throughout the year.
  • Oversaw snow removal efforts during winter months ensuring client properties were promptly cleared and safe for pedestrian access.
  • Coordinated snow removal services during winter months, keeping commercial properties safe and accessible for tenants and visitors alike.
  • Increased community satisfaction by promptly responding to emergency snow removal requests.

Education

No Degree - Rehabilitation Science

Springfield College
Springfield, MA

High School Diploma -

Natick High School
Natick, Ma
06-2001

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation, maintenance and repair
  • operated machinery such as small dump trucks, skid-steer/bobcat machines, plows, snow blowers and various other power tools
  • landscape work, snow removal
  • Work Planning and Prioritization
  • Customer interaction

Timeline

Technician

Mr. Handyman
10.2022 - 03.2025

Sales Associate

Bacon Street Farm
05.2019 - 09.2022

Carpenter

Self-employeed
09.2015 - 03.2019

Assistant Carpenter

DMB Construction
06.2015 - 08.2017

Apprentice Carpenter

Cobblestone Management
09.2011 - 04.2014

No Degree - Rehabilitation Science

Springfield College

High School Diploma -

Natick High School

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