
Successful Veterinary Nurse with significant expertise in species-appropriate nutrition, Eastern and Western veterinary medicine, anesthesia, and surgery. Proven history of building strong rapport with animal owners and veterinary colleagues to deliver seamless pet care and foster exceptional service. Demonstrates superior customer service skills and a strong commitment to upholding the highest standards of small animal nutrition, veterinary medicine, and operational efficiency.
• Provided one on one nutrition consulting with animals for their dietary & medical needs.
• Liaison to local veterinarians and their patients.
• Train all staff in all brand trainings, customer education protocols and medical disease dietary management
• Manage all the buying of product & brand education to store owners and guidance on what to offer clients (food, treats, toys & accessories) for the store on a weekly basis.
• Attend all traid shows, Las Vegas, Orlando for all pet product knowledge and store offerings.
• Control cash drawer, banking and all LLC requirements for the business.
• Develop team communications and information for meetings.
• Provided one on one nutrition consulting with animals for their dietary & medical needs.
• Liaison to local veterinarians and their patients.
• Manage all the buying of product (food, treats, toys & accessories) for the store on a weekly basis.
• Control cash drawer, banking and all LLC requirements for the business.
• Develop team communications and information for meetings.
Co-Owner & Director of Nutrition Education
• Provided in person customer service on a daily basis to customers.
• Liaison to local veterinarians and their patients.
• Manage all the buying of product (food, treats, toys & accessories) for the store on a weekly basis.
• Control cash drawer, banking and all LLC requirements for the business.
• Develop team communications and information for meetings.
• Processed new patients and updated client records with key information.
• Scheduled annual checkup appointments, consultations and surgery visits for various animals, including dogs, cats.
• Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
Dr. Anne Luther, DVM
Sarasota Animal Medical Center
Sarasota, Florida, USA
(941) 961-7394
Dr. Michele Arculli, DVM
American Animal Hospital
Randolph, New Jersey, USA
(201) 303-7776
Dr. Bethany Howe, DVM
Hawkins Animal Hospital & Wellness Center
New York, NY, USA
(516) 509-5021
Dr. Melissa Shelton, DVM
Creator, animalEO Essential Oils for Animals
Howard Lake, Minnesota, USA
(612) 636-8038
National Industry Speaker:
- Pets + Magazine, Wellness Summit, Industry Panelist (Nutrition)
September 2019 Chicago, Illinios, USA
- Pet Connections Expo, Industry Panelist (Nutrition)
October 2019 Edison, New Jersey, USA
- Lukas & Berube Healthy Pet Summit, Speaker with Dr. Karen Becker, Dr. Melissa Shelton, Dr. Judy Morgan, Dr. Gerald Buchoff, Dr. Laurie Coger
October 2018, Montclair, New Jersey, USA
Awards:
- Gold Winner: Best of Essex, "Suburban Essex Magazine" 2018
- AHVMA, American Holistic Veterinary Medical Association
Member since June 2017