Professional Summary
Overview
Work History
Education
Skills
Timeline

Gregory Morgan

MoDOT
Kansas City,MO
41
years of professional experience

Dedicated shift supervisor recognized for strong staff management and operational excellence. Committed to enhancing service delivery and promoting safety, ready to leverage extensive experience to drive team success.

Work History

MA ER Shift Supervisor

14 Years 8 Months
MoDOT | 11.2011 - Current
  • Managed daily operations to uphold safety compliance and enhance overall workflow effectiveness.
  • Developed and implemented staff schedules to ensure efficient resource utilization and support operational efficiency.
  • Delivered comprehensive training to new hires on operational protocols and safety procedures to uphold organizational standards.
  • Oversaw equipment performance, identifying maintenance requirements and coordinating timely repairs.

Oversaw shift operations for motorist assistance crews to optimize service delivery. Managed field initiatives related to the motorist assistance program with moderate oversight.

Organized schedules and supported motorist assistance teams; inspected equipment and supplies prior to daily patrols. Patrolled heavily-trafficked roads to minimize congestion and delays; cleared debris and immobilized vehicles from the roadway. Conducted minor vehicle repairs, including tire changes and fluid top-offs, for stranded drivers. Managed traffic flow during incidents. Evaluated team performance and recommended actions regarding promotions, transfers, or disciplinary measures. Instructed operators on safety protocols and traffic management techniques. Collaborated with police, highway patrol, and fire services during road emergencies. Communicated with maintenance and traffic staff on signage and weather conditions. Oversaw upkeep of equipment and facilities; maintained inventory and sourced necessary supplies. Participated in community safety events and public information sessions. Executed supervisory duties. Fulfilled additional responsibilities as required.

  • Monitored equipment performance, identifying maintenance needs, and coordinating repairs promptly.
  • Trained new employees on operational protocols and safety procedures to maintain high standards.
  • Conducted regular performance evaluations, providing constructive feedback to foster employee development.
  • Implemented process improvements that reduced delays and increased team efficiency during peak hours.
  • Led safety meetings, promoting awareness and adherence to workplace safety policies among staff.
  • Collaborated with cross-functional teams to streamline operations and resolve issues impacting service delivery.
  • Trained new employees and delegated daily tasks and responsibilities.

MoDot Stripping Assistant Supervisor

22 Years 10 Months
MoDOT | 01.1989 - 11.2011
  • Optimized daily operations through effective coordination of team schedules and assignments.
  • Conducted training sessions for new staff on operating procedures and safety protocols.
  • Oversaw project timelines to guarantee adherence to regulatory standards.
  • Directed process enhancements to maximize workflow efficiency across teams.
  • Assisted teams with maintenance tasks, including mowing, patching, and roadside upkeep. Supported daily operations by assigning tasks and equipment to crews. Trained staff on safety equipment and maintenance procedures. Aided in evaluating employee performance and provided recommendations for promotions and disciplinary actions. Managed routine cleaning and maintenance for vehicles and facilities. Helped track inventory for supplies and materials while maintaining personnel records. Collaborated with contractors and public works on roadway concerns. Addressed public inquiries and resolved complaints regarding road and bridge conditions. Inspected infrastructure to determine maintenance needs and ensure work quality. Responded to roadway incidents during off-hours, directing action during emergencies. Performed supervisory duties as needed. Completed additional tasks as assigned.

MoDot Striping Operator

3 Years 11 Months
MoDOT | 02.1985 - 01.1989
  • Operated heavy machinery for road maintenance and construction projects.
  • Conducted routine inspections to ensure equipment functionality and safety compliance.
  • Collaborated with team members to execute efficient road repair and improvement tasks.
  • Assisted in maintaining accurate records of work performed and materials used.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Coordinated with supervisors to address issues proactively, minimizing delays in operations.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Improved product quality with meticulous attention to detail during inspection and sorting processes.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.

Education

High School Diploma

Lincoln High School | Kansas City, MO

Skills

Workplace safety
Employee training
Staff management
Training and mentoring
Staff motivation
Staff development
Inventory control and record keeping
Operations management
Safety awareness
Conflict resolution techniques
Schedule management
Inventory control
Customer-oriented
Scheduling coordination
Staff scheduling
Document management
Safety
Team leadership
Problem-solving
Team supervision
Staff supervision
Positive attitude
Team motivation
Creative problem solving
Team collaboration and leadership
Customer service management
Complaint resolution
Conflict resolution
Daily workflows
Assigning work
Inventory counts
Staff training and development
Safety processes and procedures

Timeline

MA ER Shift Supervisor

MoDOT
11.2011 - CurrentRead More

MoDot Stripping Assistant Supervisor

MoDOT
01.1989 - 11.2011Read More

MoDot Striping Operator

MoDOT
02.1985 - 01.1989Read More

Lincoln High School

High School Diploma
Read More
Gregory Morgan