Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Neal

Little River,KS

Summary

Dedicated support team member skilled in managing multiple tasks efficiently. Strong communicator with a track record of addressing complex needs in fast-paced environments. Expertise in desktop application support and problem resolution.

Overview

28
28
years of professional experience

Work History

Transaction Support Specialist

Corpay Solutions
Wichita, KS
04.2024 - Current
  • Processed high volumes of transactions with precision and thoroughness.
  • Reviewed documentation to ensure adherence to company policies and regulations.
  • Collaborated with team members to swiftly resolve transaction discrepancies.
  • Trained new staff on transaction procedures and system functionalities.

Security Officer

Kansas Star Casino
Mulvane, Kansas
01.2022 - 04.2024
  • Ensured safety and security of guests and staff through diligent monitoring of casino premises.
  • Enforced casino policies and procedures among guests and employees to maintain order.
  • Delivered exceptional customer service while preserving a secure environment for patrons.
  • Collaborated with law enforcement during investigations and emergencies to enhance response efforts.

Casino Cage Supervisor

Tuscany Suites & Casinos
Las Vegas, NV
07.2019 - 01.2022
  • Monitored gaming activity to prevent discrepancies and ensure regulatory compliance.
  • Cashed out chips and betting slips from casino patrons and performed other financial transactions and opened credit accounts.
  • Collaborated with management to enhance operational efficiency and service quality.
  • Trained new staff on operational procedures and customer service standards.

Assistant Store Manager

Toys"R"Us
Garden City, NY
02.1997 - 07.2019
  • Assisted in managing daily store operations and staff scheduling.
  • Coordinated inventory management and stock replenishment processes.

Education

Bachelor of Science - Business Administration

Hofstra University
Hempstead, NY

Skills

  • Transaction processing
  • Customer service and support
  • Employee training and development
  • Inventory management

Timeline

Transaction Support Specialist

Corpay Solutions
04.2024 - Current

Security Officer

Kansas Star Casino
01.2022 - 04.2024

Casino Cage Supervisor

Tuscany Suites & Casinos
07.2019 - 01.2022

Assistant Store Manager

Toys"R"Us
02.1997 - 07.2019

Bachelor of Science - Business Administration

Hofstra University
Gregory Neal