Dedicated support team member skilled in managing multiple tasks efficiently. Strong communicator with a track record of addressing complex needs in fast-paced environments. Expertise in desktop application support and problem resolution.
Overview
28
28
years of professional experience
Work History
Transaction Support Specialist
Corpay Solutions
Wichita, KS
04.2024 - Current
Processed high volumes of transactions with precision and thoroughness.
Reviewed documentation to ensure adherence to company policies and regulations.
Collaborated with team members to swiftly resolve transaction discrepancies.
Trained new staff on transaction procedures and system functionalities.
Security Officer
Kansas Star Casino
Mulvane, Kansas
01.2022 - 04.2024
Ensured safety and security of guests and staff through diligent monitoring of casino premises.
Enforced casino policies and procedures among guests and employees to maintain order.
Delivered exceptional customer service while preserving a secure environment for patrons.
Collaborated with law enforcement during investigations and emergencies to enhance response efforts.
Casino Cage Supervisor
Tuscany Suites & Casinos
Las Vegas, NV
07.2019 - 01.2022
Monitored gaming activity to prevent discrepancies and ensure regulatory compliance.
Cashed out chips and betting slips from casino patrons and performed other financial transactions and opened credit accounts.
Collaborated with management to enhance operational efficiency and service quality.
Trained new staff on operational procedures and customer service standards.
Assistant Store Manager
Toys"R"Us
Garden City, NY
02.1997 - 07.2019
Assisted in managing daily store operations and staff scheduling.
Coordinated inventory management and stock replenishment processes.