Kacie Thompson
Overland Park,KS
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Transaction Processing Specialist II
Bank Midwest
06.2008 - Current
- Office administration support for associates needing assistance for clients, client management, data analysis of accounts daily
- Ach correction, research, processing disputes
- Return deposited items
- General ledger reconciliation, data entry
- Training associates for desk coverage
- Back up for multiple desk
- Process electronic wires, create and verify wires, perform daily call back and account reconciliation activities; monitors the status of wires and funds transfers; and investigates and researches disputes, and suspicious or fraudulent issues in accordance with state and federal regulations, review reports, prepares correspondence if there is an issue, creates daily spread sheet, customer service
- Receive, investigate, and respond to internal queries in a timely and accurate manner
- Facilitate the completion of regular and ad-hoc client, investor, and regulatory reporting requirements in a timely, accurate, and professional manner
- Support the Transaction Processing Manager through investigation, analysis, and provision of relevant data to resolve client queries as required
Office Manager
Autco Dist.
02.2003 - 01.2008
- Responsibilities include: Telephone management, product purchasing for office and inventory, order entry, customer service, scheduling, filing, run copy and fax machine
- I was entrusted with a personal company credit card, keys, and cash box
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
University of Phoenix
Scranton, PA01.2000
Skills
- Windows XP
- Windows Vista
- Excel
- Power Point
- 10 key
- Data entry
- Multi-line phone systems
- FIS/IBS system
- Image center
- Data verification
- Payment processing
- Banking
- Transaction monitoring
- Deadline management
- Multi-tasking
- Banking operations
- Transaction processing
- Continuous improvement
- Reporting and auditing
- Written communication
- Problem-solving abilities
- Punctual and dependable
- Certification in risk management assurance
- Time management abilities
- Adaptability
- Customer service and support
- Documentation and reporting
- General ledger
- Teamwork
- Multitasking Abilities
Technical Experience
- Windows XP
- Windows Vista
- Excel
- Power Point
- 10 key
- Data entry
- Multi-line phone systems
- FIS/IBS system
- Image center
Timeline
Transaction Processing Specialist II
Bank Midwest
06.2008 - Current
Office Manager
Autco Dist.
02.2003 - 01.2008
High School Diploma -
University of Phoenix
Similar Profiles
Kassidi LomaxKassidi Lomax
Associate Banker at Bank MidwestAssociate Banker at Bank Midwest
Ta-Jae JacksTa-Jae Jacks
Associate Banker at Bank MidwestAssociate Banker at Bank Midwest
Dominique HuffmanDominique Huffman
Personal Banking - Associate Banker at Bank MidwestPersonal Banking - Associate Banker at Bank Midwest
Anthony DinnebierAnthony Dinnebier
Golf Course Attendant at Nicklaus Golf ClubGolf Course Attendant at Nicklaus Golf Club
Heather BradleyHeather Bradley
Sr. SDET at T-MobileSr. SDET at T-Mobile